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What’s new at Auror

We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.

Evidence Requests
Alerts & Notifications
Incident Reporting
Insights
Reparations & Recovery
Investigations
Auror Subject Recognition
Alerts & Notifications

October 30, 2025

Auror Subject Recognition

Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.

Reviewing suggestions to building out full investigations in a single click
Investigations

May 23, 2024

Reviewing suggestions to building out full investigations in a single click

With Suggested Investigations, ORC managers can work faster, gauge the ROI and impact of an investigation, prioritize which crime networks to focus on, and drive better outcomes at scale.

Track key activities done in an Investigation
Investigations

April 1, 2024

Track key activities done in an Investigation

Allows collaborators to track key activities taken by users across an investigation, with an activity log of changes made.

Reports on-demand
Insights

January 1, 2024

Reports on-demand

Report downloads enables you to download all your data relating to Auror events and investigations over customizable time periods instantly.

Alerts & Notifications

Auror Subject Recognition

Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.

Auror Subject Recognition
Manage and track ORC events
Incident Reporting

September 22, 2022

Manage and track ORC events

Retailers can manually tag an event as Organized Retail Crime (ORC) and then filter search by this tag.

See product categories on event emails
Alerts & Notifications

September 20, 2022

See product categories on event emails

The ability to see the product categories involved in events in instant emails.

Cash theft event report
Incident Reporting

September 18, 2022

Cash theft event report

Theft that includes intentional taking of cash and or reversing cash transaction.

Sleight of hand / till snatch event report
Incident Reporting

September 8, 2022

Sleight of hand / till snatch event report

Report events that involves distraction or force at the Point of Sale to obtain cash.

Add cash as a product
Incident Reporting

September 1, 2022

Add cash as a product

Ability to enter in cash as a product in the event form.

Harassment event report
Incident Reporting

September 1, 2022

Harassment event report

Report events that include harassment to staff or customers.

Thumbnail images for drafts and events

July 21, 2022

Thumbnail images for drafts and events

Add thumbnail images to drafts and events on the 'My drafts & events' page.

Connecting the dots: new feed card
Incident Reporting

July 1, 2022

Connecting the dots: new feed card

See more detail about the dots being connected on people profiles at your organization.

Connecting the dots: Link repeat vehicle profiles without a plate
Investigations

June 30, 2022

Connecting the dots: Link repeat vehicle profiles without a plate

Adding ability to link repeat vehicle profiles that have no license plates.

Use store as a way to filter Browse/Search
Investigations

June 23, 2022

Use store as a way to filter Browse/Search

Use store as a way to filter Browse/Search to make it easier to see search results for specific stores.

Investigate: Package and export or print investigations
Investigations

June 16, 2022

Investigate: Package and export or print investigations

Package investigations and export as a case file.

Clearly show next steps for event creation
Incident Reporting

June 15, 2022

Clearly show next steps for event creation

Clearly show the next steps for event creation and recommend adding evidence and statements to an event to help with event quality.

Recovery: Document recoveries
Reparations & Recovery

June 15, 2022

Recovery: Document recoveries

The ability for retailers to track recoveries against the events they are recovering money for. For instance, recovered money through debt collection, court reparations, or civil recovery.

Internal data on dashboards
Insights

May 31, 2022

Internal data on dashboards

The ability to filter the overview section on dashboards to see all internal data for the time range selected.

Search filters for more date options
Insights

May 29, 2022

Search filters for more date options

New search filters added for selecting flexible date ranges to make it easier to narrow search results down.

Privacy: Face detection and redaction
Incident Reporting

May 26, 2022

Privacy: Face detection and redaction

Automatically detecting when an image uploaded includes multiple people, and redacting the faces of any people not involved in the event to protect the privacy of customers and bystanders.

The Intel Blog

Related intel

Real-world perspectives on retail crime, shaped by the people who deal with it every day.

Explore the blog
Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

August 26, 2025

Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

The Zellman Group (TZG), a premier Loss Prevention and Asset Protection Solutions provider, and Auror, the global leader in Retail Crime Intelligence, today announced a strategic integration enabling users to effortlessly transfer case details — such as case amounts, subject information, issue type, and custom fields — into Zellman's portal with a single click.

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

July 21, 2025

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

Working together to stop retail crime: the Axon/Auror integration

April 15, 2024

Working together to stop retail crime: the Axon/Auror integration

Axon and Auror recently announced a new product integration to address retail crime and violence. Discover the details of this partnership in this post by Auror CEO, Phil Thomson.

Starting your Retail Crime Intelligence journey with Auror

August 17, 2023

Starting your Retail Crime Intelligence journey with Auror

Discover what it's really like to get started with Auror as we break down our onboarding journey and explain how we provide unparalleled speed and support.