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Investigations

Empower your teams to reduce the time from incident to resolution.

Loss Prevention on Mobile

Make incident reporting an experience,
not a task

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Data Explorer: from trend to detail in one click
NEW
July 7, 2026

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Investigator Performance and Investigation Volume dashboard widgets
NEW
Investigations
June 18, 2026

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Main feed translation
NEW
Incident Reporting
June 10, 2026

Main feed translation

See the Auror feed automatically translated into Spanish or French Canadian.

Main feed translation

See the Auror feed automatically translated into Spanish or French Canadian.

Filter your person of interest list by site
NEW
Investigations
June 4, 2026

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Investigation Records

Document arrests, warrants, and key actions with timestamped records.

NEW
Investigation Records
May 4, 2026

Investigation Records

Document arrests, warrants, and key actions with timestamped records.

Investigator Performance and Investigation Volume dashboard widgets
NEW
Investigations
June 18, 2026

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Filter your person of interest list by site
NEW
Investigations
June 4, 2026

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Employee ID on internal investigations
NEW
Investigations
May 13, 2026

Employee ID on internal investigations

See total event counts and spot the most connected people in Link Analysis.

Employee ID on internal investigations

See total event counts and spot the most connected people in Link Analysis.

Closed investigations widget
NEW
Investigations
March 6, 2026

Closed investigations widget

See total value, recovered value, and closures in one dashboard widget.

Closed investigations widget

See total value, recovered value, and closures in one dashboard widget.

Search investigation information
NEW
Investigations
November 10, 2022

Search investigation information

Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.

Search investigation information

Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.

Handling state license plates (in North America)
NEW
Investigations
March 31, 2021

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Related intel

Three truths about retail loss prevention today: key themes from Auror Connect Australia 2025

Three truths about retail loss prevention today: key themes from Auror Connect Australia 2025

Loss prevention leaders and police shared insights, learnings, and tips on reducing retail crime, and creating safer stores at Auror Connect Australia.

Introducing the US Retail Crime Insights Report by Auror

Introducing the US Retail Crime Insights Report by Auror

The Retail Crime Insights Report is a data analysis and trends commentary managed by Auror. We’re excited to introduce the first edition of this report to the US and to make retail crime insights more accessible and easier to act on.

Spotlight on Leadership: Ellen Dick's journey to Auror UK

Spotlight on Leadership: Ellen Dick's journey to Auror UK

Ellen Dick, Retail Partnerships Manager at Auror, talks about her journey to the company's UK office in London.