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    About us

    About us

    Stopping retail crime in its tracks, worldwide.

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    Join us in making retail stores safer for everyone.

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    Contact us

    Connect with our team for support or inquiries.

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Retail crime doesn’t wait.
Neither should you.

Capture incidents faster, connect the dots between cases, and make data led decisions to solve retail crime with confidence.

See Auror in action

Trusted by the world’s leading retailers and law enforcement agencies

the auror network

Turning everyday incidents into proactive crime prevention

Unlike traditional case management tools, Auror simplifies incident reporting and enables secure collaboration across your entire retail estate: turning incidents into patterns, and patterns into outcomes.

Instead of reacting to crime, you get ahead of it. Stopping repeat offenders and organised groups before they strike again.

our technology

All connected in one intuitive platform

Your central hub for Retail Crime Intelligence.

Our platform sits at the heart of our network. It’s where retailers capture events without friction, connect the dots between stores and cases, and identify potential threats.

Armed with this intelligence, retailers and law enforcement agencies can act quickly and decisively, solving cases together, faster than ever.

Privacy and Security

Designed to keep you in control of your data

Secure, private, and transparent. We take data protection seriously.

Every part of our platform was created to enable safe and effective crime intelligence, protecting sensitive information while giving users complete ownership of their data.

Privacy-first design

Our platform was built using privacy-by-design principles, ensuring only relevant information is entered and letting you control how that information is used.

Data ownership

Auror gives you full control of your data, how you use it and who you share it with.

Enterprise-grade encryption

We use 256-bit SSL encryption to ensure your data is fully protected at all times. Secure end-to-end.

our impact

Powering safer stores
and stronger communities
for over a decade

At Auror, every report, insight and connection contributes to a stronger network, making it easier to surface retail crime and make stores safer.

Together, we’re working to reduce retail crime by 50% over the next five years.

2M+

Over 2 million dots connected with Auror.

60.5%

60.5% of incidents tied to known repeat offenders prevented.

Stores should always feel safe. There’s no room for threatening behavior or organized crime.

Our mission
85,000+

85,000+ retail locations using Auror worldwide

case studies

Retail crime stops with us, together

See how retailers use Auror to focus on what matters and act with confidence.

Explore all case studies
How a major beauty retailer uses Retail Crime Intelligence to power 75% of its reimagined SOC centered on store team safety

How a major beauty retailer uses Retail Crime Intelligence to power 75% of its reimagined SOC centered on store team safety

Learn how a major beauty retailer transformed its security by building a centralized Security Operations Center (SOC) that leverages Auror to move from reactive incident documentation to proactive, associate-centric crime prevention.

75%

of the retailer’s SOC is captured and fueled by Auror

Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Learn how Cosentino's Food Stores achieved a 346% ROI and 90%+ reduction in reporting time with Auror's Retail Crime Intelligence platform.

346%

ROI and loss prevention transformation

Customer stories

What our partners are saying about us

01 / 06

Richard Harding

EVP Customers & Products

bp

"Auror helps bp deliver what matters most: safety... We choose Auror for the targeted intelligence it gives us, and the trusted links it allows us to build with local law enforcement. The result is a safer bp – for our people, and the communities they serve."

01 / 06

Anthony Houghton

CEO

Holland and Barrett

"Our colleagues' safety is non-negotiable — and technology is key to delivering it. Auror has been a game-changer for Holland & Barrett. I’m genuinely impressed with the impact and the strength of our partnership."

01 / 06

Group Director or Asset Protection

Group Director or Asset Protection

M&S

"Auror has helped increase our Guarding ROI, before Auror it was 70% and since partnering we’ve been able to increase it to 110% as we can monitor exactly where our guards need to be and at what times."

The intel

Explore the industry’s trusted hub for Retail Crime Intelligence

Your go-to source for research, insights, and informed perspectives, powered by the world’s largest network of retailers and law enforcement agencies.

Explore all resources
What is organized retail crime? Definition, types & impact
Organized Retail Crime

July 1, 2026

What is organized retail crime? Definition, types & impact

What is asset protection in retail, and how is it different from loss prevention?
Loss Prevention

June 29, 2026

What is asset protection in retail, and how is it different from loss prevention?

How Morrisons built a winning security strategy in 18 months
Retail Crime

May 26, 2026

How Morrisons built a winning security strategy in 18 months

How RILA AP 2026 brought the network together to see the full risk picture
Retail Crime

May 1, 2026

How RILA AP 2026 brought the network together to see the full risk picture

Auror expands Retail Crime Intelligence network across the Americas with new retail partners and leadership
Community

April 29, 2026

Auror expands Retail Crime Intelligence network across the Americas with new retail partners and leadership

Repeat offenders can no longer thrive in anonymity: 2M+ dots connected
Auror Insights

April 16, 2026

Repeat offenders can no longer thrive in anonymity: 2M+ dots connected

Get in touch

Everyone deserves to feel safe in stores. Auror makes this possible.

Discover how retailers are using Auror to capture incidents faster, connect the dots between cases, and stop crime in their stores.

Book a demo
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Frequently Asked Questions

Frequently asked questions

Auror is the Retail Crime Intelligence platform that turns insolated incidents into positive outcomes, connecting 85,000 stores and 3,500+ law enforcement agencies to reveal the patterns that matter most to stop retail crime. By making it easy to capture high-quality incidents, responsibly connect repeat offenders and organized groups to identify the highest harm offenders, and securely collaborate with retail peers and law enforcement, Auror gives retailers and law enforcement the intelligence to act, not just report, outperforming traditional case management solutions. The Auror Network surfaces known offenders, activates police coordination, and delivers measurable outcomes fast. Built with privacy by design, retailers stay in full control of their data. The result: fewer repeat offenses, safer stores, and stronger communities.

Retail Crime Intelligence is the category Auror defined and leads today. Unlike traditional loss prevention and case management tools that only log incidents at the individual store level, Retail Crime Intelligence treats crime as a connected problem requiring a coordinated solution. It turns reported events into sharable event data that compounds insights across stores, retailers, and jurisdictions. It surfaces repeat offenders, organized retail crime networks, and emerging risk that no single store could see alone. Event data is controlled by the retailer that collects it, who determines what to share and when. Intelligence flows across the Auror Network connecting retailers and law enforcement, so everyone acts on the same picture. The measure of success is not the number of reports filed, but outcomes delivered: prolific offenders held accountable, shrink reduced, and stores made safer.

Auror surfaces the small proportion of prolific offenders driving the majority of loss and harm. By connecting incidents across stores and retailers, detecting known threats in real-time through vehicle and subject recognition, and giving law enforcement actionable intelligence, Auror helps retailers move from reactive incident reporting to coordinated prevention to reduce shrink, violence, and repeat offending.

Auror operates across North America (including the United States, Canada, Mexico, and other parts of Latin America), the United Kingdom, Republic of Ireland, Australia, and New Zealand, connecting over 85,000 retail locations with more than 3,500 law enforcement agencies globally. The platform is the largest, fastest-growing network of its kind in the world.