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What’s new at Auror

We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.

Evidence Requests
Alerts & Notifications
Incident Reporting
Insights
Reparations & Recovery
Investigations
Data Explorer: from trend to detail in one click

July 7, 2026

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Investigator Performance and Investigation Volume dashboard widgets

June 18, 2026

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Main feed translation

June 10, 2026

Main feed translation

See the Auror feed automatically translated into Spanish or French Canadian.

Filter your person of interest list by site

June 4, 2026

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Data Explorer: from trend to detail in one click
Data summary table & export to CSV

April 1, 2023

Data summary table & export to CSV

The data summary table allows you to better compare data in categories with many results, select just the data you want to see on the chart, and allow you to the total counts for each data column. The table of results is exportable to CSV so that you can better share, pivot and report on your data.

Breach of trespass alert

February 1, 2023

Breach of trespass alert

Alert a reporter when the person they're adding to an event has a current trespass notice for the site, so the event is also a breach of trespass.

Show draft events in the Investigate timeline

February 1, 2023

Show draft events in the Investigate timeline

Improved visibility of draft intel in investigations by displaying it in the timeline.

See age of investigations

February 1, 2023

See age of investigations

See how long an investigation has been open for.

Improve logic of displaying profile images

February 1, 2023

Improve logic of displaying profile images

Improve the logic of displaying images in the event profile carousel when multiple people and vehicles are involved so the order goes like this: Person 1, images 1,2,3,4 then Person 2, images 1,2,3,4 then Vehicle 1, images 1,2,3,4 then Vehicle 2, images 1,2,3,4.

Add Money Order as a Payment Method

January 11, 2023

Add Money Order as a Payment Method

Money orders are a primary financial tool of the underbanked populace to pay debts in the US, so we're adding Money orders as a payment method when adding a retail payment to events in Auror.

Add trespass to a person profile

November 29, 2022

Add trespass to a person profile

View trespass notices for a person on their person profile so you can see a summary of the trespass activity.

Search investigation information

November 10, 2022

Search investigation information

Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.

Hate crime event report

November 10, 2022

Hate crime event report

Report events that involve demonstrated hostility based on race, religion, disability, sexual orientation or gender identity.

Report discriminatory harassment

November 4, 2022

Report discriminatory harassment

More granular reporting on the types of harassment impacting their staff members and customers.

Unwitnessed loss event report

October 20, 2022

Unwitnessed loss event report

Report events where a suspected theft has occurred, but no suspects have been identified (e.g. security tags found in-store).

See reporter's name on event emails

October 12, 2022

See reporter's name on event emails

The ability to see the person who reported the event in emails.

See dropdown options for all behaviour types

October 5, 2022

See dropdown options for all behaviour types

Added dropdown options to the different behaviour types to help negate opportunities for misinterpretation and help with data consistency when reporting on the most common behaviour types.

Manage and track ORC events

September 22, 2022

Manage and track ORC events

Retailers can manually tag an event as Organized Retail Crime (ORC) and then filter search by this tag.

See product categories on event emails

September 20, 2022

See product categories on event emails

The ability to see the product categories involved in events in instant emails.

Cash theft event report

September 18, 2022

Cash theft event report

Theft that includes intentional taking of cash and or reversing cash transaction.

The Intel Blog

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Real-world perspectives on retail crime, shaped by the people who deal with it every day.

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Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

August 26, 2025

Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

The Zellman Group (TZG), a premier Loss Prevention and Asset Protection Solutions provider, and Auror, the global leader in Retail Crime Intelligence, today announced a strategic integration enabling users to effortlessly transfer case details — such as case amounts, subject information, issue type, and custom fields — into Zellman's portal with a single click.

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

July 21, 2025

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

Working together to stop retail crime: the Axon/Auror integration

April 15, 2024

Working together to stop retail crime: the Axon/Auror integration

Axon and Auror recently announced a new product integration to address retail crime and violence. Discover the details of this partnership in this post by Auror CEO, Phil Thomson.

Starting your Retail Crime Intelligence journey with Auror

August 17, 2023

Starting your Retail Crime Intelligence journey with Auror

Discover what it's really like to get started with Auror as we break down our onboarding journey and explain how we provide unparalleled speed and support.