Protect your stores from crime, loss, and harm
It's so exciting to see our store teams safely prevent and deter prolific offenders
Why the world’s most innovative field leaders love Auror
70+ Net Promoter Score
Engaged stores
An experience store teams love gives you the visibility to prevent more crime.
Repeat offenders are 4X more likely to cause a safety event
Increase safety
Partner with your stores to safely prevent the people driving your harm at scale.
20% of offenders drive 71% of reported loss
Improve profitability
Identify and prevent the people impacting store experience and profitability.
An experience store teams will love
Empower stores teams to safely meet their loss targets
Make reporting easy
A reporting experience that’s simple, intuitive, and mobile to capture more and better intelligence, fast.
Collaborate with your store network
Share and gather intel from your teams from within the platform. Identify subjects, make your teams aware of threats, or use your store network to prevent loss and harm.
Real time alerts and notifications
Actionable intel is available to your teams on any device. From escalation of incidents, to alerts on vehicles, to notifications on threats, give your teams real time intel to safely prevent.
We’re excited to see our stores have success in preventing prolific offenders from offending in stores - they’re able to keep each other safe, whilst making it harder for them to target us.
Glenn Forrester
Regional Loss Prevention Manager - Foodstuffs
Get the visibility you need
Make data-driven decisions, fast.
Understand the people driving your loss
Real-time insight at all levels on the top subjects driving 70% of your stores loss. Understand who, where, how, when, and what to target harden your stores.
Unlock opportunities for loss prevention
Actionable intel to help you understand, review and tailor solutions for your stores based on their risk profile. From guarding allocations to product placement to staff training.
Collaborate on investigations
Securely collaborate with your team in platform to support detailed investigations. From complex ORC cases, to internal fraud to omni-channel, support the resolution of cases against those driving your loss and harm.
Customer Stories
How Rexall stopped ORC in 90 days
“We weren’t equipping our teams with the ability to easily report and use actionable intel to prevent repeat subjects and ORC groups from impacting their stores. We needed to address it, and did so with Auror.”
Solving the ORC problem
Rexall partnered with Auror to evolve its approach to Organized Retail Crime (ORC), driving a 17% reduction in shrink from 2019 to 2022.
More resources
Loss Prevention
Why AP/LP is more important than ever
The challenges retailers and communities have faced when it comes to crime has grown in scale and complexity over the past three years. Many customers from across the world have asked us about the impacts that COVID-19 has had on the AP/LP retail industry, and how they’re dealing with new crime threats and new economic pressures.
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Retail Crime
Understanding anger and how to de-escalate conflict
Conflict comes with the territory of retail and loss prevention, but it doesn’t need to escalate into something serious if you know how to handle the situation well.
Law Enforcement
New World Halswell Work With the Christchurch Police Eagle to Stop a 1.5 Month Retail Crime Spree
We chatted to Miles Mangos, Store Manager at New World Halswell about how they worked with the Police Eagle helicopter team to stop a repeat offender on a two-month crime spree. This is a great example of how retail crime intelligence can empower your store teams to prevent serious crime!
Why your division deserves better
Getting stores engaged is hard. The task is made even harder when the tools available to them are cumbersome, time-consuming, and don’t enable them to safely prevent the people impacting their store. When loss prevention becomes an experience, not a task, stores respond, providing field leaders with the intelligence to make a bigger impact on store profitability and safety targets.
5 Million+ Retail employees protected by the Auror platform
200+ Platform enhancements completed every year and growing
600+ Active Law enforcement agencies collaborating with retailers in Auror
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Want to learn more?
See what Auror can do for you and your territory
