What’s new at Auror
We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.


May 23, 2024
Reviewing suggestions to building out full investigations in a single click
With Suggested Investigations, ORC managers can work faster, gauge the ROI and impact of an investigation, prioritize which crime networks to focus on, and drive better outcomes at scale.

April 1, 2024
Track key activities done in an Investigation
Allows collaborators to track key activities taken by users across an investigation, with an activity log of changes made.

January 1, 2024
Reports on-demand
Report downloads enables you to download all your data relating to Auror events and investigations over customizable time periods instantly.

January 1, 2024
Identify your organization's highest-impact POI's
The ORC dashboard enables you identify and investigate groups of high-harm individuals who meet criteria that you define, and save these groups for further investigation and follow-up.

Reviewing suggestions to building out full investigations in a single click
With Suggested Investigations, ORC managers can work faster, gauge the ROI and impact of an investigation, prioritize which crime networks to focus on, and drive better outcomes at scale.

June 2, 2023
Scan product barcodes on mobile devices
Mobile barcode scanning allows partners to quickly add products to an event by scanning barcodes via our Auror mobile app on any mobile device. Until now, retail partners needed a physical scanner to be able to add products to an event via barcode. However not all retailers had physical scanners available. Mobile barcode scanning means you don’t need to be at a desk, have access to a physical scanner, or add products to an event manually. This saves time and ensures complete data entry, particularly when you could be dealing with a trolley full of recovered goods.

June 1, 2023
Disable screen capture
Blocking access to take screenshots of Auror intel on mobile to prevent sensitive information from being shared inappropriately.

April 20, 2023
See the $ value and activity of potential profile merges
Make it easy to see the potential total $ value and activity status of profiles for suggested merges of repeat offenders.

April 1, 2023
Data summary table & export to CSV
The data summary table allows you to better compare data in categories with many results, select just the data you want to see on the chart, and allow you to the total counts for each data column. The table of results is exportable to CSV so that you can better share, pivot and report on your data.

February 1, 2023
Breach of trespass alert
Alert a reporter when the person they're adding to an event has a current trespass notice for the site, so the event is also a breach of trespass.

February 1, 2023
Show draft events in the Investigate timeline
Improved visibility of draft intel in investigations by displaying it in the timeline.

February 1, 2023
See age of investigations
See how long an investigation has been open for.

February 1, 2023
Improve logic of displaying profile images
Improve the logic of displaying images in the event profile carousel when multiple people and vehicles are involved so the order goes like this: Person 1, images 1,2,3,4 then Person 2, images 1,2,3,4 then Vehicle 1, images 1,2,3,4 then Vehicle 2, images 1,2,3,4.

January 11, 2023
Add Money Order as a Payment Method
Money orders are a primary financial tool of the underbanked populace to pay debts in the US, so we're adding Money orders as a payment method when adding a retail payment to events in Auror.

November 29, 2022
Add trespass to a person profile
View trespass notices for a person on their person profile so you can see a summary of the trespass activity.

November 10, 2022
Search investigation information
Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.
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November 10, 2022
Hate crime event report
Report events that involve demonstrated hostility based on race, religion, disability, sexual orientation or gender identity.

November 4, 2022
Report discriminatory harassment
More granular reporting on the types of harassment impacting their staff members and customers.

October 20, 2022
Unwitnessed loss event report
Report events where a suspected theft has occurred, but no suspects have been identified (e.g. security tags found in-store).

October 12, 2022
See reporter's name on event emails
The ability to see the person who reported the event in emails.

October 5, 2022
See dropdown options for all behaviour types
Added dropdown options to the different behaviour types to help negate opportunities for misinterpretation and help with data consistency when reporting on the most common behaviour types.
The Intel Blog
Related intel
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