Retail loss prevention software built to stop crime, not just record it
Auror is the Retail Crime Intelligence platform that connects your stores, teams, and law enforcement partners in one network to identify, investigate, and prevent retail crime. Most retail loss prevention software documents what already happened. Auror is built to stop and prevent harm, for good.
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Your loss prevention systems were built for a different era
Retail crime is more organized and harmful than ever. Globally, Auror data shows more than one in four retail incidents involves a repeat offender. That same cohort is significantly more likely to exhibit threatening or violent behavior: repeat offenders are up to 5X more likely to be physically abusive than non-repeat offenders. And the concentration of harm is disproportionate, with the top 10% of offenders responsible for approximately 60% of stolen value across the Auror Network.
retail incidents involves a repeat offender
more likely to be physically abusive than non-repeat
of offenders are responsible for 60% of stolen value
Repeat offenders move freely between stores, retailers, and jurisdictions. More than one in four repeat offenders target multiple locations, and the same individuals regularly appear across different retailers.
Traditional case management wasn’t built to share intelligence across your store network, connect repeat offenders, or give law enforcement the structured evidence they need to act. So teams spend too much of their time on administration, not prevention. Before using Auror, the LP team at Kansas City grocer Cosentino’s Food Stores spent more than two hours building each incident report. At another major retailer in the United States, teams were saving 60 minutes per report after implementing Auror.
And while teams are spending all their time on admin, the 10% of offenders responsible for 60% of stolen value keep operating with impunity.
Why Auror wins where other asset protection solutions fall short
Organized retail crime (ORC) has outgrown your current software
Today’s ORC networks operate across jurisdictions and hit multiple stores in coordinated waves. According to the National Retail Federation, 2/3 of retailers now report transnational ORC involvement in thefts. While traditional loss prevention systems log incidents, Retail Crime Intelligence addresses ORC by exposing hidden networks and identifying patterns that traditional retail loss prevention systems miss.
Your retail crime data is siloed and in manual spreadsheets
Most retail loss prevention technology stacks involve disconnected tools that don’t talk to each other or to law enforcement, creating blind spots that make it impossible to connect the dots on repeat offenders, understand your true ORC exposure, or build the cases that lead to prosecution. Separate systems require double handling of data, adding unnecessary operational overhead and keeping the intelligence from those who need it most.
Your team is stuck reacting instead of preventing
When your loss prevention software is just a system of record, your AP/LP teams spend their time on manual, administrative work instead of proactive intelligence. Frontline store teams underreport because the tools are too cumbersome, investigators chase down evidence that should already be packaged for them, and crime that could have been stopped isn't because the intelligence to stop it never gets surfaced in time.
One retail loss prevention platform. From reporting to resolution.
Auror provides a single, unified platform designed to move your organization from hindsight to foresight. Every team member, from frontline store teams to C-suite executives, gets the real-time intelligence and collaborative tools needed to protect your people, your profits, and your brand. This is not another loss prevention system of record. It is a Retail Crime Intelligence platform built around outcomes.
Frictionless reporting
Capture every incident as structured intelligence
When retail incident reporting is fast and intuitive, teams do more of it.
Auror makes capturing incidents simple and straightforward with structured fields that ensure every report is useful and accurate from the moment it is submitted. Auror’s integrations with CCTV, body-worn cameras, and POS exceptions mean the evidence is already consolidated by the time an investigator needs it. The result is an intelligence layer that gets richer with every report.
Connected Intelligence
See the retail crime patterns others miss
AI-powered pattern recognition linking people, vehicles, and behaviors across stores, with human-in-the-loop verification for all key decisions.
This enables retailers to detect suspicious activity, spot patterns of theft, and gain insights that help improve store safety, mitigate loss, and improve operational efficiency.
Secure Collaboration
Collaborate across orgs and stores to stop crime
When the evidence is structured and the offending picture is complete, law enforcement can act.
Cases are packaged securely and shared directly with police through the platform. No emails, no phone tag, no store visits. When law enforcement sees the full offending history across multiple stores and retailers, rather than a single incident, what looked like a minor theft becomes a police-ready case. Retailers can also collaborate with each other, combining intelligence across brands to expose organized crime networks no single retailer could see alone.
The Auror Network
Benefit from a network no retailer could build alone
Every report strengthens the intelligence for everyone in the network.
With over a decade of accumulated intelligence across 85,000 stores and 3,500+ law enforcement agencies, patterns that would take one retailer years to build internally are visible from day one. The network compounds as every new retailer, every new event, every resolved case makes the intelligence stronger for every partner in it.
What makes Auror different from traditional retail loss prevention systems
An unrivaled network, not just a tool
Auror gives you a network. When you join The Auror Network, you inherit over a decade of accumulated intelligence across 85,000 stores and 3,500+ law enforcement agencies. Every new partner, every new incident, every resolved case makes that intelligence stronger for everyone in it. No competitor can replicate this network.
A platform that works with what you already have
With a robust API and 40+ solution partners, Auror integrates seamlessly into your existing retail security technology, including video management systems, exception-based reporting, POS, body-worn cameras, and access control. Your existing investments get smarter when they feed into the Auror intelligence layer.
A partnership built for the long-term
Our commitment to your success does not end at implementation. We work alongside your team to ensure frontline engagement, program compliance, and measurable outcomes over time. Many of our partners say Auror is non-negotiable because the value compounds over time, leading to an industry-leading NPS score of 70+.
for retailers
Auror Core
The foundation of our platform. Designed to transform frontline reporting into structured intelligence while surfacing and securely collaborating on investigations that drive outcomes.
With frictionless reporting and AI‑assisted intelligence, five Core modules enable teams to start strong and scale over time.
for retailers
Risk Detection
Detect known threats before harm happens. Risk Detection extends the platform from insight to prevention, helping you responsibly identify high-risk offenders and vehicles as they approach your stores.
Your all-powerful Auror Core add-on, two Risk Detection modules offer more ways to identify offenders and stay ahead.
A retail loss prevention platform built for every loss prevention role
Retail loss prevention is a team effort. Stopping it takes everyone from the VP setting strategy, to the investigator building cases, to the store manager responding to an alert. Auror is purpose-built to deliver value for every role. Everyone is connected and working from the same intelligence.
For asset protection executives and VPs
Retail crime is a financial and safety issue, not just a store operations problem. Auror gives asset protection executives enterprise-wide visibility into which stores are most affected, which offenders are driving the most harm, and where prevention efforts are delivering the greatest return. When prolific offenders are identified and removed, shrink drops and stores get safer. That outcome is measurable, reportable, and directly connected to the targets your business holds you accountable for, from EBITDA to protecting people on the frontline.
For the director of loss prevention
Your program is only as strong as the intelligence flowing into it, which relies on consistent and accurate reporting. Auror is built for frontline teams who are busy and time-pressed, with an intuitive reporting process that can be done on the go so incidents do not go unreported. When reporting rates go up and evidence quality improves, the offending patterns can be surfaced, investigations get stronger, relationships with law enforcement become more productive, and your security strategies produce measurable loss prevention outcomes.
For ORC investigators and loss prevention professionals
Auror connects incidents reported by team members across your stores, surfacing potential connections between people, vehicles, and behaviors for your review and verification. The repeat offenders and organized networks behind the majority of harm become visible across your entire store network. Cases that would previously have taken weeks to build reach a point where they are ready to share with law enforcement significantly faster, with evidence already structured and packaged inside the platform.
For store-level loss prevention agents and associates
Most frontline teams under-report because it takes time and they never see the impact. Auror makes it easy to build a culture of reporting across your store teams by connecting incidents to repeat offenders so teams see the patterns behind the people they're reporting.
Voice reporting and AI-assisted fields make reporting frictionless, so incidents become quality evidence, a risk awareness feed for store safety, and the intelligence that identifies and stops crime.
Trusted by
the world’s leading retailers and law enforcement
A leading US retailer prevented $126.5M in loss, returned 26M items to shelves, and saved $12.5M.
Australian discount variety retailer The Reject Shop saw a 1,790% increase in reporting after rolling out Auror.
80% of team members of UK health and wellness retailer, Holland & Barrett, say they feel safer with Auror.
The network effect
The only retail loss prevention solution backed by an entire network
Here is what separates Auror from retail loss prevention systems on the market: The Auror Network.
From day one, you are connected to 85,000+ retail stores and 3,500+ law enforcement agencies, the largest intelligence network of its kind where you are never starting from scratch.
You inherit a decade of accumulated intelligence the moment you join. Every new retailer, every new incident, every resolved case makes the intelligence stronger for everyone in the network.
