Retail asset protection software that makes crime visible
Auror is the Retail Crime Intelligence platform that connects your stores, your teams, and law enforcement into a single intelligence network. From day one, you're backed by 85,000+ stores and 3,500+ law enforcement agencies.
Asset protection tools don't do enough. The result is costing retailers customers.
Retailers should not have to sacrifice shopper experience to protect products. There’s a better way that benefits both stores and customers. Asset protection teams are investing in technology, building law enforcement relationships, and running programs to tackle the problem. But retail crime has evolved to the point where many stores feel forced to lock up products to manage shrink and defend against organized retail crime rings.
retail incidents involves a repeat offender
more likely to be physically abusive than non-repeat
of offenders are responsible for 60% of stolen value
The question asset protection leaders are asking is not whether to invest more, but where investment will actually move the needle.
Many asset protection teams don’t lack the security hardware or personnel but the connection between tech, people, and intelligence. That connection is known in the industry as Retail Crime Intelligence and it’s powered by the Auror Network. The Network surfaces which cases are worth pursuing, turns intelligence into meaningful outcomes, and enables secure collaboration with other retailers and law enforcement.
Why Auror wins where other asset protection solutions fall short
Organized retail crime (ORC) has outgrown your current software
Today’s ORC networks operate across jurisdictions and hit multiple stores in coordinated waves. According to the National Retail Federation, 2/3 of retailers now report transnational ORC involvement in thefts. While traditional loss prevention systems log incidents, Retail Crime Intelligence addresses ORC by exposing hidden networks and identifying patterns that traditional retail loss prevention systems miss.
Your retail crime data is siloed and in manual spreadsheets
Most retail asset protection technology stacks involve disconnected tools that don’t talk to each other or law enforcement, creating blind spots that make it impossible to connect the dots on repeat offenders, understand your true ORC exposure, or build the cases that lead to prosecution. Separate systems require double handling of data, adding unnecessary operational overhead and keeping the intelligence from those who need it most.
Your team is stuck reacting instead of preventing
When your asset protection software is just a system of record, your AP/LP teams spend their time on manual, administrative work instead of proactive intelligence. Frontline store teams underreport because the tools are too cumbersome, investigators chase down evidence that should already be packaged for them, and crime that could have been stopped isn't because the intelligence to stop it never gets surfaced in time.
One platform for retail
asset protection intelligence
Auror provides a single, unified platform designed to move your organization from hindsight to foresight. Every team member, from frontline store teams to C-suite executives, gets the real-time intelligence and collaborative tools needed to protect your people, your profits, and your brand. This is not another loss prevention system of record. It is a Retail Crime Intelligence platform built around outcomes.
Frictionless reporting
Capture every incident as structured intelligence
When retail incident reporting is fast and intuitive, teams do more of it.
Auror makes capturing incidents simple and straightforward, with structured fields that ensure every report is useful and accurate from the moment it is submitted. Auror’s integrations with CCTV, body-worn cameras, and POS exceptions mean the evidence is already consolidated by the time an investigator needs it. The result is an intelligence layer that gets richer with every report.
Connected intelligence
See the retail crime patterns others miss
AI-powered pattern recognition linking people, vehicles, and behaviors across stores, with human-in-the-loop verification for all key decisions.
This enables retailers to detect suspicious activity, spot patterns of theft, and gain insights that help improve store safety, mitigate loss, and improve operational efficiency.
Secure collaboration
Collaborate across orgs and stores to stop crime
When the evidence is structured and the offending picture is complete, law enforcement can act.
Cases are packaged securely and shared directly with police through the platform. No emails, no phone tag, no store visits. When law enforcement sees the full offending history across multiple stores and retailers, rather than a single incident, what looked like a minor theft becomes a police-ready case. Retailers can also collaborate with each other, combining intelligence across brands to expose organized crime networks no single retailer could see alone.
The Auror Network
Benefit from a network no retailer could build alone
Every report strengthens the intelligence for everyone in the network.
Auror turns every report into intelligence that compounds across your entire estate and across 85,000+ connected stores. Patterns that would take one retailer years to build internally are visible from day one. Every new retailer, every new event, every resolved case makes the intelligence stronger for every partner in it.
Why Auror wins where other asset protection solutions fall short
An unrivaled network, not just a tool
Auror gives you a network. When you join The Auror Network, you are backed by 85,000+ stores and 3,500+ law enforcement agencies. Every new partner, every new incident, every resolved case makes that intelligence stronger for everyone in it. No competitor can replicate this network.
A platform that works with what you already have
With a robust API and 40+ solution partners, Auror integrates seamlessly into your existing retail security technology, including video management systems, exception-based reporting, POS, cameras, and access control. Your existing investments get smarter when they feed into the Auror intelligence layer.
A partnership built for the long-term
Our commitment to your success does not end at implementation. We work alongside your team to ensure frontline engagement, program compliance, and measurable outcomes over time. Many of our partners say Auror is non-negotiable because the value compounds over time, leading to an industry-leading NPS score of 70+.
para minoristas
Auror Core
The foundation of our platform. Designed to transform frontline reporting into structured intelligence while surfacing and securely collaborating on investigations that drive outcomes.
With frictionless reporting and AI‑assisted intelligence, five Core modules enable teams to start strong and scale over time.
para minoristas
Detección de Riesgos
Detect known threats before harm happens. Risk Detection extends the platform from insight to prevention, helping you responsibly identify high-risk offenders and vehicles as they approach your stores.
Su potente complemento Auror Core, dos módulos de Detección de Riesgos ofrecen más formas de identificar a los delincuentes y mantenerse a la vanguardia.
Built for asset protection leaders and their teams
Retail asset protection is a team sport. Auror is purpose-built to deliver value for every person in your organization: from the asset protection executive setting strategy to the agent responding to an alert on the store floor. Everyone is connected and working from the same intelligence.
Asset protection executives and VPs
Retail crime is a financial and safety issue, not just a store operations problem. Auror gives asset protection executives enterprise-wide visibility into which stores are most affected, which offenders are driving the most harm, and where prevention efforts are delivering the greatest return. When prolific offenders are identified and removed, shrink drops and stores get safer. That outcome is measurable, reportable, and directly connected to the targets your business holds you accountable for, from EBITDA to protecting people on the frontline.
Director of asset protection
Your program is only as strong as the intelligence flowing into it, which relies on consistent and accurate reporting. Auror is built for frontline teams who are busy and time-pressed, with an intuitive reporting process that can be done on the go so incidents do not go unreported. When reporting rates go up and evidence quality improves, the offending patterns can be surfaced, investigations get stronger, relationships with law enforcement become more productive, and your security strategies produce measurable loss prevention outcomes.
ORC investigator
Auror connects incidents reported by team members across your stores, surfacing potential connections between people, vehicles, and behaviors for your review and verification. The repeat offenders and organized networks behind the majority of harm become visible across your entire store network. Cases that would previously have taken weeks to build reach a point where they are ready to share with law enforcement significantly faster, with evidence already structured and packaged inside the platform.
Store-level asset protection agents and associates
Most frontline teams under-report because it takes time and they never see the impact. Auror makes it easy to build a culture of reporting across your store teams by connecting incidents to repeat offenders so teams see the patterns behind the people they're reporting. Voice reporting and AI-assisted fields make reporting frictionless, so incidents become quality evidence, a risk awareness feed for store safety, and the intelligence that identifies and stops crime.
Effective asset protection strategies cover every source of loss
Most asset protection programs address external theft and call it done. The retailers closing the intelligence gap are building programs that take a multi-layered approach to addressing the full picture: organized retail crime, internal theft, digital fraud, and operational errors, all connected in one intelligence layer. Auror is built for that program.
Organized retail crime
Auror's Connect the Dots engine reveals ORC networks before losses compound, linking incidents, people, and vehicles across stores and retailers to expose the coordinated groups causing the most harm. Come to law enforcement with a connected case, not a collection of incidents.
Internal theft
Auror supports confidential internal investigations with a secure, restricted-access workflow, keeping sensitive cases separate from standard reporting while maintaining the same evidence standards. Internal theft is consistently underestimated in scope because it is harder to detect, harder to prosecute, and more damaging to report internally. Without connected transaction data and cross-store visibility, patterns that would be obvious in aggregate stay invisible at the store level.
Digital fraud and operational errors
Auror Audit brings compliance workflows into the platform with standardized checklists, RAG scoring, and AI-generated summaries that highlight what matters most from every completed audit. Operational gaps surface before they compound into financial losses.
External theft and repeat offenders
Auror Risk Detection surfaces known high-risk persons of interest and vehicles of interest in real time, delivering contextual alerts before incidents unfold. Unlike other facial recognition solutions, Auror Subject Recognition and Vehicle Recognition are human-verified, privacy-first, and purpose-built for crime prevention,
Trusted by
the world’s leading retailers and law enforcement
In the first year of using Auror, a leading US retailer prevented $126.5M in loss, 26M items returned to shelves, and saved $12.5M in hourly wages on incident reporting.
Australian discount variety retailer The Reject Shop saw a 1,790% increase in reporting after rolling out Auror.
80% of team members of the largest health and wellness retailer in the United Kingdom, Holland & Barrett, say they feel safer with Auror.
El efecto red
The only retail loss prevention solution backed by an entire network
Here is what separates Auror from retail loss prevention systems on the market: The Auror Network.
From day one, you are connected to 85,000+ retail stores and 3,500+ law enforcement agencies, the largest intelligence network of its kind where you are never starting from scratch.
Every new retailer, every new incident, every resolved case makes the intelligence stronger for everyone in the network.
