Retail asset protection software that makes crime visible
Auror is the Retail Crime Intelligence platform that connects your stores, your teams, and law enforcement into a single intelligence network. From day one, you're backed by 85,000+ stores and 3,500+ law enforcement agencies, with a decade of accumulated intelligence on the repeat offenders and organized crime groups already operating in your area.
Asset protection tools have not kept pace. The diminished shopping experience is costing retailers their customers.
Retailers should not have to sacrifice shopper experience to protect products. There’s a better way that benefits both stores and customers. Asset protection teams are investing in technology, building law enforcement relationships, and running programs to tackle the problem. But retail crime has evolved to the point where many stores feel forced to lock up products to manage shrink and defend against organized retail crime rings.
retail incidents involves a repeat offender
more likely to be physically abusive than non-repeat
of offenders are responsible for 60% of stolen value
The question asset protection and loss prevention leaders are asking is not whether to invest more, but where investment will actually move the needle.
Many asset protection teams don’t lack the security hardware or personnel but the connection between tech, people, and intelligence. That connection is known in the industry as Retail Crime Intelligence and it’s powered by the Auror Network. The Network surfaces which cases are worth pursuing, turns intelligence into prosecutable outcomes, and enables secure collaboration with other retailers and law enforcement.
Why Auror wins where other asset protection solutions fall short
A force multiplier, not just another tool
Most asset protection software gives you a tool. Auror gives you a network, powered by Retail Crime Intelligence. When you join The Auror Network, you inherit over a decade of accumulated intelligence across 85,000+ stores and 3,500+ law enforcement agencies. Every new partner, every new incident, every resolved case makes that intelligence stronger for everyone in it. No competitor has replicated this network.
Intelligence that integrates with your existing security stack
With a robust API and 40+ solution partners, Auror integrates seamlessly into your existing physical security infrastructure, including video management systems, exception-based reporting, POS, and security cameras. Your existing investments feed into the Auror intelligence layer and become more powerful as a result.
A partnership that goes the distance
Our commitment to your success does not end at implementation. Auror works alongside your asset protection team to drive frontline engagement, ensure compliance, and maximize program ROI. Many of our longest-standing partners say Auror is non-negotiable because the value compounds over time. That is why Auror retains an industry-leading NPS score of 70+.
One platform for retail
asset protection intelligence
Auror is not a physical security system but the glue that connects your security ecosystem. Retail Crime Intelligence connects your entire asset protection program: frictionless reporting, connected intelligence, secure collaboration, and an intelligence network no retailer could build alone.
Asset protection leaders who join The Auror Network don’t start from zero.
From day one, they are backed by 85,000+ stores and 3,500+ law enforcement agencies already connected in the largest network of its kind, with a decade of accumulated intelligence on the repeat offenders and organized retail crime groups targeting retailers like theirs. The intelligence compounds with every event, every store, every partner that joins.
Step 1
Frictionless reporting: Capture every incident as structured intelligence
When retail incident reporting is fast and intuitive, teams do more of it.
Auror makes capturing incidents simple and straightforward, with structured fields that ensure every report is useful and accurate from the moment it is submitted. Auror’s integrations with CCTV, body-worn cameras, and POS exceptions mean the evidence is already consolidated by the time an investigator needs it. The result is an intelligence layer that gets richer with every report.
Step 2
Connected intelligence: See the retail crime patterns others miss
AI-powered pattern recognition linking people, vehicles, and behaviors across stores, with human-in-the-loop verification for all key decisions.
This enables retailers to detect suspicious activity, spot patterns of theft, and gain insights that help improve store safety, mitigate loss, and improve operational efficiency.
Step 3
Secure collaboration: Collaborate across orgs and stores to stop crime
When the evidence is structured and the offending picture is complete, law enforcement can act.
Cases are packaged securely and shared directly with police through the platform. No emails, no phone tag, no store visits. When law enforcement sees the full offending history across multiple stores and retailers, rather than a single incident, what looked like a minor theft becomes a police-ready case. Retailers can also collaborate with each other, combining intelligence across brands to expose organized crime networks no single retailer could see alone.
Step 4
The Auror Network: Benefit from a network no retailer could build alone
Every report strengthens the intelligence for everyone in the network.
With over a decade of accumulated intelligence across 85,000 stores and 3,500+ law enforcement agencies, patterns that would take one retailer years to build internally are visible from day one. The network compounds as every new retailer, every new event, every resolved case makes the intelligence stronger for every partner in it.
Why Auror wins where other asset protection solutions fall short
A force multiplier, not just another tool
Most asset protection software gives you a tool. Auror gives you a network, powered by Retail Crime Intelligence. When you join The Auror Network, you inherit over a decade of accumulated intelligence across 85,000+ stores and 3,500+ law enforcement agencies. Every new partner, every new incident, every resolved case makes that intelligence stronger for everyone in it. No competitor has replicated this network.
Intelligence that integrates with your existing security stack
With a robust API and 40+ solution partners, Auror integrates seamlessly into your existing physical security infrastructure, including video management systems, exception-based reporting, POS, and security cameras. Your existing investments feed into the Auror intelligence layer and become more powerful as a result.
A partnership that goes the distance
Our commitment to your success does not end at implementation. Auror works alongside your asset protection team to drive frontline engagement, ensure compliance, and maximize program ROI. Many of our longest-standing partners say Auror is non-negotiable because the value compounds over time. That is why Auror retains an industry-leading NPS score of 70+.
for retailers
Auror Core
The foundation of our platform. Designed to transform frontline reporting into structured intelligence while surfacing and securely collaborating on investigations that drive outcomes.
With frictionless reporting and AI‑assisted intelligence, five Core modules enable teams to start strong and scale over time.
for retailers
Risk Detection
Detect known threats before harm happens. Risk Detection extends the platform from insight to prevention, helping you responsibly identify high-risk offenders and vehicles as they approach your stores.
Your all-powerful Auror Core add-on, two Risk Detection modules offer more ways to identify offenders and stay ahead.
Built for asset protection leaders and their teams
Retail asset protection is a team sport. Auror is purpose-built to deliver value for every person in your organization: from the asset protection executive setting strategy to the loss prevention agent responding to an alert on the store floor. Everyone is connected and working from the same intelligence.
Asset protection executives and VPs
Retail crime is a financial and safety issue, not just a store operations problem. Auror gives asset protection executives enterprise-wide visibility into which stores are most affected, which offenders are driving the most harm, and where prevention efforts are delivering the greatest return. When prolific offenders are identified and removed, shrink drops and stores get safer. That outcome is measurable, reportable, and directly connected to the targets your business holds you accountable for, from EBITDA to protecting people on the frontline.
Director of loss prevention
Your program is only as strong as the intelligence flowing into it, which relies on consistent and accurate reporting. Auror is built for frontline teams who are busy and time-pressed, with an intuitive reporting process that can be done on the go so incidents do not go unreported. When reporting rates go up and evidence quality improves, the offending patterns can be surfaced, investigations get stronger, relationships with law enforcement become more productive, and your security strategies produce measurable loss prevention outcomes.
ORC investigator
Auror connects incidents reported by team members across your stores, surfacing potential connections between people, vehicles, and behaviors for your review and verification. The repeat offenders and organized networks behind the majority of harm become visible across your entire store network. Cases that would previously have taken weeks to build reach a point where they are ready to share with law enforcement significantly faster, with evidence already structured and packaged inside the platform.
Store-level loss prevention agents and associates
Most frontline teams under-report because it takes time and they never see the impact. Auror makes it easy to build a culture of reporting across your store teams by connecting incidents to repeat offenders so teams see the patterns behind the people they're reporting. Voice reporting and AI-assisted fields make reporting frictionless, so incidents become quality evidence, a risk awareness feed for store safety, and the intelligence that identifies and stops crime.
Trusted by
the world’s leading retailers and law enforcement
In the first year of using Auror, a leading US retailer prevented $126.5M in loss, 26M items returned to shelves, and saved $12.5M in hourly wages on incident reporting.
Australian discount variety retailer The Reject Shop saw a 1,790% increase in reporting after rolling out Auror.
80% of team members of the largest health and wellness retailer in the United Kingdom, Holland & Barrett, say they feel safer with Auror.
The network effect
The only retail loss prevention solution backed by an entire network
Here is what separates Auror from retail loss prevention systems on the market: The Auror Network.
From day one, you are connected to 85,000+ retail stores and 3,500+ law enforcement agencies, the largest intelligence network of its kind where you are never starting from scratch.
You inherit a decade of accumulated intelligence the moment you join. Every new retailer, every new incident, every resolved case makes the intelligence stronger for everyone in the network.
