The Retail Crime Intelligence platform that stops crime in its tracks

A Retail Crime Intelligence platform connects incident reporting, person / vehicle of interest and offender intelligence, investigations, and retailer-law enforcement collaboration in a fully connected ecosystem. Rather than managing crime with isolated tools, connected intelligence creates a network effect that reveals patterns across stores to identify repeat offenders, enable ORC investigations, and turn data into coordinated prevention that reduces shrink and improves store safety.

Retailers securely package structured, intelligence within Auror’s Collaborate feature within the Investigate module and share it directly with law enforcement agencies through the platform. Officers receive a dedicated inbox of triaged, evidence-rich reports, with no emails and phone calls exchanged. The Retail Crime Hub, a product designed by Auror and Axon for law enforcement teams, allows packaged evidence to flow directly into Axon Evidence for immediate intake and action. Learn more about Auror’s privacy and security policies on the Trust Center.

Auror takes privacy and security seriously, ensuring that the Auror Retail Crime Intelligence platform and our customers adhere with all relevant privacy legislation. The platform has been built using privacy-by-design principles and we regularly undertake Privacy Impact Assessments to continually review our compliance. Auror's privacy statement in each region explains how the platform helps customers to gather, use, and share information about events and retail crime lawfully and respectfully. Learn more about Auror's privacy and security policies on the Trust Center.

Auror Core includes Intel (incident reporting), Connect the Dots (AI-powered person of interest matching with human in the loop verification), Investigate (case management), Insights (analytics) and Audit (compliance workflows). The Risk Detection suite adds Vehicle Recognition (LPR/ANPR) and Auror Subject Recognition (ASR). Secure, optional collaboration modules enable retailer-to-retailer intelligence sharing and law enforcement collaboration directly within the platform.

Traditional loss prevention (LP) tools are built to document crime for reporting purposes only, providing a historic view of offending often on an isolated store-by-store basis. Auror, on the other hand, is specifically built to connect repeat offending and help prevent crime to keep stores and communities safer. The difference is not just capability, but overall impact. Where LP tools capture what happened in isolation, Auror connects every incident into a secured intelligence layer that compounds across stores, retailers, and jurisdictions. Reporting and detection documents crime after the fact, whereas intelligence helps prevent it. Auror identifies the prolific offenders and organized networks causing the highest harm, and gives law enforcement the intelligence they need to build cases that lead to arrests. No other LP tool can replicate a decade of accumulated intelligence across a network of 85,000+ stores and 3,500+ law enforcement agencies globally.