Reducing crime starts with Intel
Powered by actionable and searchable intel from your frontline teams, identify and prevent the people impacting your stores.
It all starts with Intel
average time to report a quality incident
Net promoter score. Teams simply love it
Capture more & better intel, fast
Internal events for certain eyes only
Create and restrict visibility of sensitive events, such as employees or minors being involved in the event.
Adding products just got easier
Quickly add products to an event report by scanning barcodes on mobile devices.
I’ve seen this person before. Let’s look it up
Look up any person based on name or descriptor when creating new events to connect profiles from the outset.
Find products from your own item file
Upload your organization’s product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.
Crime anywhere gets prevented everywhere
Hello shopper, would you like a bag?
Reported incidents become in-depth profiles on the people and vehicles impacting your organization.
Feed your awareness
Get the intel you want and need to know in your newsfeed.
Comments that lead to action
Enable your user community to work together to reduce crime and harm.
Search and you will find
Search based on any descriptor no matter how small to find persons, vehicles, and more.
More evidence?
Request video or image evidence at the click of a button and the reporter will be notified.
Make the right decision, every time.
Better decisions in a dash[board]
From store-level to company-wide dashboards, get the intel you and your teams need to make better decisions.
A mobile app for your frontline
Make your team's experience as simple as ordering a ride or scrolling their favorite social app. Available on both Android and iOS.
Notifications you won’t want to mute
In-platform notifications about things that matter to you.
Keep track of recoveries
Capture, manage, and track recoveries against incidents and subjects.
Report on all these event types and more
Assault
Intentional application of force to another person’s body (including threats)
Break and enter
Unlawful entry without authorization and some element of force
Customer charge error
Where fuel or goods have been purchased, but there has been an issue with the transaction or a mistake made by staff
COVID-19 threat
Person makes a threat relating to COVID-19, for example spitting or coughing
Robbery
Theft accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen
Pharmacy robbery
"Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen"
Assault
Intentional application of force to another person’s body (including threats)
Break and enter
Unlawful entry without authorization and some element of force
Refund fraud
Fraudulently returning goods that were not purchased, includes off the floor returns and or using fake/discarded receipts
Person of interest
Any relevant information about a person who is of interest
Unable to pay
Where fuel has been taken, but the customer has advised they have insufficient funds to pay for the goods (e.g. forgot their wallet)
Inventory audit / cycle count
Record of missing products/items after inventory audit / cycle count was completed
Currency fraud
Includes purchasing or attempting to purchase products fraudulently using counterfeit currency
Mobile app payment error
Where a customer has used the mobile app to purchase fuel but an error has occurred and payment has not been completed
Disorderly conduct
Unruly, threatening, or antisocial behavior
Damage
Damaging or destroying any property
Omni-channel/eComm fraud
An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.
Drive-off
Where fuel has been taken without making an attempt to pay
Theft from another party
Taking of personal property (e.g. vehicle, wallet, etc.) from a person (e.g. staff, customers, etc.) on your premises
Breach of trespass
Person enters your premises in breach of a trespass notice previously served on them
Shoplifting
Intentional taking of goods without paying (including attempted thefts)
Location of interest
Any relevant information about a location which is of interest
Surveillance
Details of intelligence gathered through observation of a place, person, or group
Vehicle of interest
Any relevant information about a vehicle which is of interest
Fraud
An act of deception intended to result in financial or personal gain
Denied entry
Preventing a person from entering your premises or asking them to leave
POS/SCO fraud
Point of Sale (POS) or Self Checkout (SCO) fraud includes deception like ticket switching, under-ringing, or passing of non-scanned items
Webpage of interest
Any relevant information about a webpage or social media profile which is of interest
General intel
Relevant information that is related to an Event, Person, Vehicle, Product or Site
Burglary
Illegal entry of a building with intent to commit a crime
Pay at pump error
When there appears to be an issue with the customer card or fuel pump transaction when paying at a pump terminal
Auror Core modules
Choose more power ups
With five modular capabilities, teams can finally capture, analyze, and act on retail crime data, turning frontline reports into actionable intelligence within a shared, trusted source of truth.
