Intel

Reducing crime starts with Intel

Powered by actionable and searchable intel from your frontline teams, identify and prevent the people impacting your stores.

Request demo
Report crime with a simple tap & click based interface, to ensure intel is captured quickly.

It all starts with Intel

3mins

average time to report a quality incident

70+

Net promoter score. Teams simply love it

Capture more & better intel, fast.

Love at first report

Create and restrict visibility of sensitive events, such as employees or minors being involved in the event.

Internal events for certain eyes only

Create and restrict visibility of sensitive events, such as employees or minors being involved in the event.

Adding products just got easier

Quickly add products to an event report by scanning barcodes on mobile devices.

I’ve seen this person before. Let’s look it up

Auror was founded after realizing that $100B+ was lost every year by retailers but there was no effective technology.

Find products from your own item file

Upload your organization’s product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.

Crime anywhere gets prevented everywhere

Hello shopper, would you like a bag?

Reported incidents become in-depth profiles on the people and vehicles impacting your organization.

Feed your awareness

Get the intel you want and need to know in your newsfeed.

Comments that lead to action

Enable your user community to work together to reduce crime and harm.

Search and you will find

Search based on any descriptor no matter how small to find persons, vehicles, and more.

More evidence?
Coming right up.

Request video or image evidence at the click of a button and the reporter will be notified.

Make the right decision, every time.

Better decisions in a dash[board]

From store-level to company-wide dashboards, get the intel you and your teams need to make better decisions.

A mobile app for your frontline

Make your team's experience as simple as ordering a ride or scrolling their favorite social app. Available on both Android and iOS.

Notifications you won’t want to mute

In-platform notifications about things that matter to you.

Keep track of recoveries

Capture, manage, and track recoveries against incidents and subjects.

Success beyond "support."

We work as an extension of your team using our suite of best-in-class tools, live in-app chat, and a 24/7 help center to make sure people are supported to prevent crime across your stores.

Report on all these event types and more

Assault

Intentional application of force to another person’s body (including threats)

Break and enter

Unlawful entry without authorization and some element of force

Customer charge error

Where fuel or goods have been purchased, but there has been an issue with the transaction or a mistake made by staff

COVID-19 threat

Person makes a threat relating to COVID-19, for example spitting or coughing

Robbery

Theft accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen

Pharmacy robbery

"Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen"

Assault

Intentional application of force to another person’s body (including threats)

Break and enter

Unlawful entry without authorization and some element of force

Refund fraud

Fraudulently returning goods that were not purchased, includes off the floor returns and or using fake/discarded receipts

Person of interest

Any relevant information about a person who is of interest

Unable to pay

Where fuel has been taken, but the customer has advised they have insufficient funds to pay for the goods (e.g. forgot their wallet)

Inventory audit / cycle count

Record of missing products/items after inventory audit / cycle count was completed

Currency fraud

Includes purchasing or attempting to purchase products fraudulently using counterfeit currency

Mobile app payment error

Where a customer has used the mobile app to purchase fuel but an error has occurred and payment has not been completed

Disorderly conduct

Unruly, threatening, or antisocial behavior

Damage

Damaging or destroying any property

Omni-channel/eComm fraud

An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.

Drive-off

Where fuel has been taken without making an attempt to pay

Theft from another party

Taking of personal property (e.g. vehicle, wallet, etc.) from a person (e.g. staff, customers, etc.) on your premises

Breach of trespass

Person enters your premises in breach of a trespass notice previously served on them

Shoplifting

Intentional taking of goods without paying (including attempted thefts)

Location of interest

Any relevant information about a location which is of interest

Surveillance

Details of intelligence gathered through observation of a place, person, or group

Vehicle of interest

Any relevant information about a vehicle which is of interest

Fraud

An act of deception intended to result in financial or personal gain

Denied entry

Preventing a person from entering your premises or asking them to leave

POS/SCO fraud

Point of Sale (POS) or Self Checkout (SCO) fraud includes deception like ticket switching, under-ringing, or passing of non-scanned items

Webpage of interest

Any relevant information about a webpage or social media profile which is of interest

General intel

Relevant information that is related to an Event, Person, Vehicle, Product or Site

Burglary

Illegal entry of a building with intent to commit a crime

Pay at pump error

When there appears to be an issue with the customer card or fuel pump transaction when paying at a pump terminal

Start with Intel.
Choose your powerup