Investigations

Empower your teams to reduce the time from incident to resolution.

Loss Prevention on Mobile

Make incident reporting an experience,
not a task

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Scan product barcodes on mobile devices
NEW
Incident Reporting
June 2, 2023

Scan product barcodes on mobile devices

Mobile barcode scanning allows partners to quickly add products to an event by scanning barcodes via our Auror mobile app on any mobile device. Until now, retail partners needed a physical scanner to be able to add products to an event via barcode. However not all retailers had physical scanners available. Mobile barcode scanning means you don’t need to be at a desk, have access to a physical scanner, or add products to an event manually. This saves time and ensures complete data entry, particularly when you could be dealing with a trolley full of recovered goods.

Scan product barcodes on mobile devices

Mobile barcode scanning allows partners to quickly add products to an event by scanning barcodes via our Auror mobile app on any mobile device. Until now, retail partners needed a physical scanner to be able to add products to an event via barcode. However not all retailers had physical scanners available. Mobile barcode scanning means you don’t need to be at a desk, have access to a physical scanner, or add products to an event manually. This saves time and ensures complete data entry, particularly when you could be dealing with a trolley full of recovered goods.

Improve logic of displaying profile images
NEW
Investigations
February 1, 2023

Improve logic of displaying profile images

Improve the logic of displaying images in the event profile carousel when multiple people and vehicles are involved so the order goes like this: Person 1, images 1,2,3,4 then Person 2, images 1,2,3,4 then Vehicle 1, images 1,2,3,4 then Vehicle 2, images 1,2,3,4.

Improve logic of displaying profile images

Improve the logic of displaying images in the event profile carousel when multiple people and vehicles are involved so the order goes like this: Person 1, images 1,2,3,4 then Person 2, images 1,2,3,4 then Vehicle 1, images 1,2,3,4 then Vehicle 2, images 1,2,3,4.

See age of investigations
NEW
Investigations
February 1, 2023

See age of investigations

See how long an investigation has been open for.

See age of investigations

See how long an investigation has been open for.

Show draft events in the Investigate timeline
NEW
Investigations
February 1, 2023

Show draft events in the Investigate timeline

Improved visibility of draft intel in investigations by displaying it in the timeline.

Show draft events in the Investigate timeline

Improved visibility of draft intel in investigations by displaying it in the timeline.

Direct evidence requests for law enforcement

Allows law enforcement to request evidence (footage/images) directly from retailers outside of Auror events, enhancing cooperation between law enforcement and retailers, ensuring secure evidence transfer, and improving case resolution rates.

Investigations
July 3, 2023

Direct evidence requests for law enforcement

Allows law enforcement to request evidence (footage/images) directly from retailers outside of Auror events, enhancing cooperation between law enforcement and retailers, ensuring secure evidence transfer, and improving case resolution rates.

Search investigation information
NEW
Investigations
November 10, 2022

Search investigation information

Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.

Search investigation information

Retail partners are now able to search investigations by name, people, vehicle, products, events, and collaborators. The need for this function arose as our retail partners continue to extensively use Investigate, making it increasingly difficult to find the case they need just from browsing the list.

Handling state license plates (in North America)
NEW
Investigations
March 31, 2021

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.