The Intel

Director of Customer and Commercial Kylene Jones discussed her role at Auror, as she strives to deliver excellent customer value whilst building relationships with law enforcement agencies.

Dr Kat, Auror’s resident AI expert, knows that trust leads the way when it comes to effective and responsible AI.

We had a chat with Rhod now that Auror has launched in the UK to find out more about the achievements and challenges so far, the best thing about working with AP/LP partners, and the one thing that surprises people the most about him. 

We caught up with Chris to learn more about why he joined Auror, how he hopes to continue contributing to the industry in his new role, and another great passion he works on outside of AP/LP.

As we scale, the work required to ensure Auror is a great place for women to do their best work will remain a priority and we want to show improvements in how we celebrate our women and the incredible work they do.

The Auror for ORCAs platform - the largest collaborative movement against ORC has just got even bigger with more ORCAs joining soon.

Ensuring associate and guest safety during the pandemic has been a huge challenge for the industry, and as usual, retail professionals have risen to meet it.

Auror’s leadership team continues to attract top talent from around the globe, as Andrew Kouimanis joins as the new Vice President of Partnerships and Innovation.

It’s now obvious that the Crime Intelligence Platform we’re building is needed now more than ever.

The challenges retailers and communities have faced when it comes to crime has grown in scale and complexity over the past two years. Many customers from across the world have asked us about the impacts that COVID-19 has had on the AP/LP retail industry, and how they’re dealing with new crime threats as markets begin to open more fully.

Hedgie Bartol, LPQ, LPC, a familiar face in the AP/LP industry, has joined Auror as their new Senior Director of Retail Business Development.

New Zealand Police will be setting up a National Retail Investigation Support Unit (Retail ISU).

Auror is excited to introduce Judd Cain, the company’s newly appointed President of North America.

Two of Australia’s largest retailers are breathing a sigh of relief as one of their most prolific and aggressive shoplifters has been arrested

Why is diversity, equity, and inclusion so important to us at Auror?

We are proud to announce the promotion of Bobby Haskins as our new VP of Retail Partnerships.

How leading with empathy and mindfulness led to 100% AP/LP staff engagement at Coles.

Building the capability to deal with and solve ORC incidents at Ulta Beauty.

Conflict comes with the territory of retail and loss prevention, but it doesn’t need to escalate into something serious if you know how to handle the situation well.

We chat with the proud father of a champion cheerleader and entrepreneurial DJ extraordinaire on his journey with Auror so far.

Auror is excited to announce that asset protection and loss prevention industry veteran Mike Lamb has been appointed to the Auror advisory board.

Lessons from Four Star US Army General Stanly McChrystal (ret.) on collaborating to win the war on fuel loss.

The Intel podcast series brings you fresh perspectives, insights, and even a few laughs from some of the leaders in Asset Protection and Loss Prevention.

We take a look at the products and features we delivered in partnership with our leading retailers to stop more crime, for good in 2020.

We take time to reflect on the unprecedented year that was 2020 by celebrating the growing Auror community's achievements in keeping their people safe.

Despite a large drop in serious workplace injuries across most industries in Australasia since 2007, retailers are yet to see the same level of decline. With retail crime increasing consistently over the past 2 years, and subsequent aggression and threatening behaviours reaching unprecedented levels, we take a look at the impacts and lessons for retailers.

Get an inside look into how Auror Investigate is enabling retail crime investigators to build, manage, track, and resolve more cases, faster.

Watching a retail partner piece together an Organized Retail Crime (ORC) investigation in their 'war room' proved to be the inspiration to building a platform to help them drive more outcomes, faster.

We believe making effective technology investments is one of the most critical things for AP/LP leaders to get right to outperform when it comes to shrink results in the years to come.

How much of our shrinkage number is due to theft? If you’ve been asked this question once, you’ve been asked it a thousand times. How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? Read here to find out how to move unknown to known shrink.

As the major conferences began to postpone, reschedule, and cancel due to covid-19, we saw the opportunity to create something different, to democratize the conference experience so anyone in AP/LP could participate for free, to learn and network, from anywhere in the world.

Bobby joined Auror, the Retail Crime Intelligence platform, as Director of Market Development - North America & Retail Asset Protection about a year ago. Here are his thoughts on his experience with Auror so far.

The Loss Prevention Research Council (LPRC) has done a great job of highlighting research focused on the different Zones of Influence that offenders travel through when undertaking criminal activity. In this article we examine how a connected community can empower prevention across all Zones of Influence.

We sat down with the Profit Protection Forum to discuss the critical role technology plays in addressing retail crime.

The GFC and post-GFC period may provide the best blueprint as we look ahead to the impact of COVID-19 on the retail sector.

We recently hosted an invite-only webinar with industry leaders and experts on “Suggested Merges: the future of linking retail criminal activity.” In this article we’ll share some of the key concepts discussed.

In the last few months alone, we’ve made over 300 improvements to our platform to support our retail partners to reduce crime.

Learn how General Stanley McChrystal turned the tide of the war on terror in Iraq and Afghanistan by empowering his teams with intelligence, and how AP/LP teams across the world can benefit from his approach.

Bobby (Auror) joins Tom Meehan (LPRC and CONTROLTEK) on a special edition of the LPRC podcast to discuss the pandemic’s effect on solution providers, technological challenges, the importance of remote-in capabilities, and much more.

The difference between the post-global financial crisis (GFC) economy and the post-Covid-19 economy will be significant, and for retailers and their Loss Prevention (LP) functions to survive and more importantly win in the new economy, a change in approach is needed.

We’re excited to announce that, amid the COVID 19 madness, The Warehouse Group has joined the Auror community! We sat down (in our respective home offices) and had a chat to The Warehouse Group National Loss Prevention Manager, Kerryn Steel - about life with Auror, some successes she's seen so far and what’s coming up next for the group!

We chatted to Miles Mangos, Store Manager at New World Halswell about how they worked with the Police Eagle helicopter team to stop a repeat offender on a two-month crime spree. This is a great example of how retail crime intelligence can empower your store teams to prevent serious crime!

We’re excited to introduce the newest addition to the Auror team, Sian! She has joined us as a Senior Customer Success Specialist in Melbourne, Australia. You’ll see her working closely with our Australian retail and law enforcement partners to help build out the community of crime fighters, to help them to report, solve and prevent more crime than ever. 

As we all know, prior to the COVID-19 pandemic the loss prevention (LP) industry was already in a dramatic shift due to the decriminalization of retail theft.

2019 was a big year for the Auror community, for growth and for change. See the year in review here and the outstanding crimefighters we recognized at the annual Supreme Crimefighter Awards 2019.

We chatted to Nathan Breed from Briscoes Group about how he built a prevention first culture across the group, how it continues to drive his losses down and how you can employ the same strategies in your store.

Here’s how 20 Auckland retailers helped Takapuna police crack a $16,000 case in record time (and what you can do to get better outcomes from your incidents).

Preparing for machine learning. If we can upload photos of subjects committing crimes – imagine how powerful it could be if we could scan the entire photo and have it fill out the crime report for us?

Auror is open for business in the North America and welcomes Bobby Haskins to the team. Things are ramping up as Auror looks to launch it's new Retail Crime Intelligence Platform in North America in April 2019.

Getting good intel from stores is a great first step, but it’s what you do with that intel that can disrupt crime at your stores. See how we're making it easier for LP teams and investigators to solve more crime, faster.

We were joined by crimefighters from across the community, from New Zealand and Australia, to celebrate the awesome year we’ve had in loss prevention. Congratulations everyone!

Anyone who works in loss prevention, knows that the majority of losses from theft aren’t a result of kids stealing candy bars, rather the result of organized retail crime (ORC) syndicates stealing specific goods to sell on the black market for profit.

See how this retailer used a novel initiative to address stores not reporting crime.

Publishing a Me-Manual: What we've learnt from an experiement in over-sharing.

This is the story of re-imagining how reporting retail crime should work so that store teams, support office, and law enforcement can collaborate and connect the dots easily. The ultimate goal is to stop crime in stores because reporting crime without outcomes is just another cost of doing business.

A recent report examining retail shrink rates around the globe has offered new insights on theft and shrink-related issues in 14 countries. We've summarised the key takeaways for you here.

See how a major retailer and Victoria Police recently worked together to break up a multimillion-dollar international theft ring targeting vitamins and infant formula.

Discover how one of New Zealand’s largest police districts has transformed it's approach to retail crime and created a safer community.

Find out how Victoria Police are investing in technology to transform their service delivery to keep the community safe.

Rob Fonseca-Ensor shares with us why he loves working at Auror—and why he thinks you would too.

Reece Lewis has always been a bit of a crimefighter. He’s owned andoperated the Caltex petrol station in Lower Hutt since 2005, and aslong as he can remember drive-off fuel thefts and theft have alwaysbeen a source of frustration.

Z Energy had a $2 million problem on its hands – drive-offs were impacting its bottom line and put staff and customer safety at risk.For a company that prides itself on customer service and views staff safety as a core value, something needed to be done.

Briscoe Group includes the popular Briscoes Homewares, Rebel Sport, and Living & Giving stores with more than 85 locations across New Zealand. With a recognised name and national footprint, Briscoe Group is always looking to protect its brand and profits with a proactive approach to stopping crime.

Mitre10 MEGA Westgate is one of the fastest growing hardware stores across the Mitre10 network, increasing its customer count by 20 percent year on year. With that rapid increase in numbers, it needed to ensure that shoplifting stats weren’t growing as well.

Sergeant Matt Murray from Waitemata District Police is back, this time answering questions about the value of collaboration and the results it creates.

Auror's CEO Phil Thomson shares his views on the pervasive nature of retail offending.

See how an organised retail crime gang targeting high-grade Manuka honey was stopped in its tracks.

See how data and intel can help identify organised retail crime in this month's column from our data geek, Lucas Chan Andreassend.

Discover the secret superpower of the Auror platform: the data network effect. Listen along in our first-ever podcast!

Privacy expert Gavin Smith examines the legal framework around privacy and sharing information between retailers for the purposes of crime prevention.

A major Australian retailer and the Police worked together to disrupt an Organised Retail Crime (ORC) ring targeting infant formula and beauty products in Melbourne, Australia. 

We asked a group of opinion leaders for their view on challenges facing Loss Prevention professionals, the importance of working with the Police, and whether retailers are competitors when it comes to fighting crime.