Global Retail Crime Summit Banner
Global Retail Crime Summit Banner

Case studies

All Articles

Inspiration

Spotlight on Leadership: Fran Wurster Jr

We chat with the proud father of a champion cheerleader and entrepreneurial DJ extraordinaire on his journey with Auror so far.
Inspiration
Guest Post

A War on Fuel Loss

Lessons from Four Star US Army General Stanly McChrystal (ret.) on collaborating to win the war on fuel loss.

The Intel Podcast Series

The Intel podcast series brings you fresh perspectives, insights, and even a few laughs from some of the leaders in Asset Protection and Loss Prevention.
Podcast
Inspiration

2020: Year In Review

We take time to reflect on the unprecedented year that was 2020 by celebrating the growing Auror community's achievements in keeping their people safe.
Innovation

New Product And Feature Releases In 2020

We take a look at the products and features we delivered in partnership with our leading retailers to stop more crime, for good in 2020.
Innovation

Why we Built Auror Investigate

Watching a retail partner piece together an Organized Retail Crime (ORC) investigation in their 'war room' proved to be the inspiration to building a platform to help them drive more outcomes, faster.
Innovation

Why AP/LP Leaders Need to Think like Tech Investors

We believe making effective technology investments is one of the most critical things for AP/LP leaders to get right to outperform when it comes to shrink results in the years to come.
Education
Guest post

Incident Reporting Best Practices: The Key to Moving Unknown to Known Shrink

How much of our shrinkage number is due to theft? If you’ve been asked this question once, you’ve been asked it a thousand times. How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? Read here to find out how to move unknown to known shrink.
Inspiration

The Global Retail Crime Summit: Why we did it

As the major conferences began to postpone, reschedule, and cancel due to covid-19, we saw the opportunity to create something different, to democratize the conference experience so anyone in AP/LP could participate for free, to learn and network, from anywhere in the world.
Inspiration

Spotlight on Leadership: Bobby Haskins

Bobby joined Auror, the Retail Crime Intelligence platform, as Director of Market Development - North America & Retail Asset Protection about a year ago. Here are his thoughts on his experience with Auror so far.
Education

A Story of a Prolific Offender Traveling Through the Zones of Influence

The Loss Prevention Research Council (LPRC) has done a great job of highlighting research focused on the different Zones of Influence that offenders travel through when undertaking criminal activity. In this article we examine how a connected community can empower prevention across all Zones of Influence.
Education

Discussing the Importance of Technology for Loss Prevention Teams

We sat down with the Profit Protection Forum to discuss the critical role technology plays in addressing retail crime.
Innovation

Experimenting with Emerging Tech for Retail AP/LP

In the last few months alone, we’ve made over 300 improvements to our platform to support our retail partners to reduce crime.
Innovation

Suggested Merges: the Future of Linking Retail Criminal Activity

We recently hosted an invite-only webinar with industry leaders and experts on “Suggested Merges: the future of linking retail criminal activity.” In this article we’ll share some of the key concepts discussed.
Education

Lessons from a Four-Star General

Learn how General Stanley McChrystal turned the tide of the war on terror in Iraq and Afghanistan by empowering his teams with intelligence, and how AP/LP teams across the world can benefit from his approach.
Innovation

Solution Partners, COVID-19, Technological Challenges and Industry Collaboration

Bobby (Auror) joins Tom Meehan (LPRC and CONTROLTEK) on a special edition of the LPRC podcast to discuss the pandemic’s effect on solution providers, technological challenges, the importance of remote-in capabilities, and much more.
Education

How Loss Prevention can make the Pivot from Cost Center to Profit Center in the New Economy

The difference between the post-global financial crisis (GFC) economy and the post-Covid-19 economy will be significant, and for retailers and their Loss Prevention (LP) functions to survive and more importantly win in the new economy, a change in approach is needed.
Inspiration

Welcome to Auror, The Warehouse Group!

We’re excited to announce that, amid the COVID 19 madness, The Warehouse Group has joined the Auror community! We sat down (in our respective home offices) and had a chat to The Warehouse Group National Loss Prevention Manager, Kerryn Steel - about life with Auror, some successes she's seen so far and what’s coming up next for the group!
Inspiration

New World Halswell Work With the Christchurch Police Eagle to Stop a 1.5 Month Retail Crime Spree

We chatted to Miles Mangos, Store Manager at New World Halswell about how they worked with the Police Eagle helicopter team to stop a repeat offender on a two-month crime spree. This is a great example of how retail crime intelligence can empower your store teams to prevent serious crime!
Inspiration

Who is Sian?

We’re excited to introduce the newest addition to the Auror team, Sian! She has joined us as a Senior Customer Success Specialist in Melbourne, Australia. You’ll see her working closely with our Australian retail and law enforcement partners to help build out the community of crime fighters, to help them to report, solve and prevent more crime than ever. 
Education

AP/LP is more important than ever

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future.
Education

Will COVID-19 further Accelerate the Decriminalization of Shoplifting in the US?

As we all know, prior to the COVID-19 pandemic the loss prevention (LP) industry was already in a dramatic shift due to the decriminalization of retail theft.
Inspiration

2019: Year in Review

2019 was a big year for the Auror community, for growth and for change. See the year in review here and the outstanding crimefighters we recognized at the annual Supreme Crimefighter Awards 2019.
Inspiration

The Catch Phrase that Helped Briscoes Group to Achieve Their Lowest Loss in a Decade

We chatted to Nathan Breed from Briscoes Group about how he built a prevention first culture across the group, how it continues to drive his losses down and how you can employ the same strategies in your store.
Inspiration

How 20 Stores Crowd Sourced Intel to Help Police Stop an Offender’s $16,000 Crime Spree

Here’s how 20 Auckland retailers helped Takapuna police crack a $16,000 case in record time (and what you can do to get better outcomes from your incidents).
Innovation

Think Big. Start Small. Preparing for Machine Learning.

Preparing for machine learning. If we can upload photos of offenders committing crimes – imagine how powerful it could be if we could scan the entire photo and have it fill out the crime report for us?
Innovation

Auror makes first Hire in North America

Auror is open for business in the North America and welcomes Bobby Haskins to the team. Things are ramping up as Auror looks to launch it's new Retail Crime Intelligence Platform in North America in April 2019.
Innovation

Work Smart, not Hard to Solve Crime in Your Stores

Getting good intel from stores is a great first step, but it’s what you do with that intel that can disrupt crime at your stores. See how we're making it easier for LP teams and investigators to solve more crime, faster.
Inspiration

Supreme Crimefighter Awards 2018

We were joined by crimefighters from across the community, from New Zealand and Australia, to celebrate the awesome year we’ve had in loss prevention. Congratulations everyone!
Education

The White Gold Epidemic

Anyone who works in loss prevention, knows that the majority of losses from theft aren’t a result of kids stealing candy bars, rather the result of organized retail crime (ORC) syndicates stealing specific goods to sell on the black market for profit.
Inspiration

What's Wrong with this Picture?

See how this retailer used a novel initiative to address stores not reporting crime.
Education

Me-Manuals: An Experiment in Over-sharing

Publishing a Me-Manual: What we've learnt from an experiement in over-sharing.
Innovation

Re-imagining Retail Crime Reporting

This is the story of re-imagining how reporting retail crime should work so that store teams, support office, and law enforcement can collaborate and connect the dots easily. The ultimate goal is to stop crime in stores because reporting crime without outcomes is just another cost of doing business.
Education

New Study Examines Global Shrink Rates & Drivers

A recent report examining retail shrink rates around the globe has offered new insights on theft and shrink-related issues in 14 countries. We've summarised the key takeaways for you here.
Inspiration

Joint Operation Puts Organised Retail Crime On Ice in Melbourne

See how a major retailer and Victoria Police recently worked together to break up a multimillion-dollar international theft ring targeting vitamins and infant formula.
Innovation

Transforming Retail Crime Investigations

Discover how one of New Zealand’s largest police districts has transformed it's approach to retail crime and created a safer community.
Innovation

The Best Thing We Learned at the Police Technology Forum

Find out how Victoria Police are investing in technology to transform their service delivery to keep the community safe.
Innovation

What It's Like to Work at Auror

Rob Fonseca-Ensor shares with us why he loves working at Auror—and why he thinks you would too.
Inspiration

Case Study: Auror Helps Z Energy Curb Drive-Offs

Z Energy had a $2 million problem on its hands – drive-offs were impacting its bottom line and put staff and customer safety at risk.For a company that prides itself on customer service and views staff safety as a core value, something needed to be done.
Inspiration

Case Study: Caltex Classic Case of Crime Prevention

Reece Lewis has always been a bit of a crimefighter. He’s owned andoperated the Caltex petrol station in Lower Hutt since 2005, and aslong as he can remember drive-off fuel thefts and theft have alwaysbeen a source of frustration.
Inspiration

Case Study: Shrink Reduction a Big Gain for Briscoe Group with Auror

Briscoe Group includes the popular Briscoes Homewares, Rebel Sport, and Living & Giving stores with more than 85 locations across New Zealand. With a recognised name and national footprint, Briscoe Group is always looking to protect its brand and profits with a proactive approach to stopping crime.
Inspiration

Case Study: Mitre10 Hardware Puts the Clamps on Shoplifters

Mitre10 MEGA Westgate is one of the fastest growing hardware stores across the Mitre10 network, increasing its customer count by 20 percent year on year. With that rapid increase in numbers, it needed to ensure that shoplifting stats weren’t growing as well.
Inspiration

Ask A Cop: Collaboration

Sergeant Matt Murray from Waitemata District Police is back, this time answering questions about the value of collaboration and the results it creates.
Education

Understanding the Problem of Crime

Auror's CEO Phil Thomson shares his views on the pervasive nature of retail offending.
Inspiration

The Honey Heist

See how an organised retail crime gang targeting high-grade Manuka honey was stopped in its tracks.
Education

Are ORC Groups Targeting your Stores?

See how data and intel can help identify organised retail crime in this month's column from our data geek, Lucas Chan Andreassend.
Innovation
Guest Post

The Data Network Effect for Crimefighting

Discover the secret superpower of the Auror platform: the data network effect. Listen along in our first-ever podcast!
Education
Guest Post

Share, Comply and Thrive: how to Share Information Legally to Fight Crime

Privacy expert Gavin Smith examines the legal framework around privacy and sharing information between retailers for the purposes of crime prevention.
Inspiration

$800K Bust: How to Disrupt a Major ORC Ring in Four Weeks

A major Australian retailer and the Police worked together to disrupt an Organised Retail Crime (ORC) ring targeting infant formula and beauty products in Melbourne, Australia. 
Inspiration

Loss Prevention Pulse: What's in store?

We asked a group of opinion leaders for their view on challenges facing Loss Prevention professionals, the importance of working with the Police, and whether retailers are competitors when it comes to fighting crime.