Discussing the Importance of Technology for Loss Prevention Teams

Ensuring associate and guest safety during the pandemic has been a huge challenge for the industry, and as usual, retail professionals have risen to meet it.

The challenges retailers and communities have faced when it comes to crime has grown in scale and complexity over the past two years. Many customers from across the world have asked us about the impacts that COVID-19 has had on the AP/LP retail industry, and how they’re dealing with new crime threats as markets begin to open more fully.

How leading with empathy and mindfulness led to 100% AP/LP staff engagement at Coles.