Discussing the Importance of Technology for Loss Prevention Teams

How leading with empathy and mindfulness led to 100% AP/LP staff engagement at Coles.

Building the capability to deal with and solve ORC incidents at Ulta Beauty.

Conflict comes with the territory of retail and loss prevention, but it doesn’t need to escalate into something serious if you know how to handle the situation well.

Despite a large drop in serious workplace injuries across most industries in Australasia since 2007, retailers are yet to see the same level of decline. With retail crime increasing consistently over the past 2 years, and subsequent aggression and threatening behaviours reaching unprecedented levels, we take a look at the impacts and lessons for retailers.

How much of our shrinkage number is due to theft? If you’ve been asked this question once, you’ve been asked it a thousand times. How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? Read here to find out how to move unknown to known shrink.

The Loss Prevention Research Council (LPRC) has done a great job of highlighting research focused on the different Zones of Influence that offenders travel through when undertaking criminal activity. In this article we examine how a connected community can empower prevention across all Zones of Influence.