Transform your AP/LP organization in a matter of weeks, not months.
We get things started by partnering with you to build a simple, yet comprehensive implementation plan tailored to your business.
stores rolled out and
users activated with 6 weeks
Surpassed their average historical weekly events within 3 weeks.
5,600+ investigations opened in 5 months, with 13 day closure rate.
stores rolled out in 1 month
98% of users were extremely satisfied with how the training prepared them.
During the kickoff meeting, you will meet your team of experts committed to your success and making the implementation as light-touch as possible. They will remain with you beyond rollout so they understand your business inside and out.
We will prepare your implementation plan based on your requirements, drawing from our experience working with retailers across the globe. The aim is to get everything live in a matter of weeks, with minimal heavy lifting from you.
We work directly with your technical teams to ensure all configurations, integrations, and other requirements like Single Sign-On (SSO) are configured so people can access everything across your chosen devices – from day one.
The momentum only builds from here as we engage with your various teams to start bringing Auror to life.
To ensure we hit our go-live date, we will facilitate weekly project meetings to check in with your team, as well as being available anytime to make sure you’re comfortable and everything is on track.
After delivering training through your preferred channels, store teams will immediately recognize the time they will save and the ease of use. This results in higher reporting and general engagement.
See your dashboards come to life as reporting begins, informing your engagement and strategy with stores from then onwards. Instantly understand how stores are being impacted and how best to further support them.
The partnership doesn’t stop after launch. In fact, it’s just the beginning.
Your success is our success. We work as an extension of your team using our suite of best-in-class tools, live in-app chat, and a 24/7 help center to make sure people are supported to prevent crime across your stores.
Celebrating success is important for engagement, so we help you share wins internally so everyone sees the results you are achieving together – helping inspire them even further.
We want it to be clear that our relationship doesn’t stop after launch. We will work together to define what our partnership looks like moving forward to ensure you and your teams continue to reduce crime, loss, and harm in your stores.
Number of live support chat messages responded to per month
Average response time for live support chat
Net Promoter Score (NPS) (SaaS industry avg. 41)
If you’re overwhelmed by rising theft and violence impacting your stores but you’re concerned about moving to a new platform, contact us to learn how we can support you every step of the way.Request demo