What’s new at Auror

We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.

ANPR: highlight dangerous behaviour linked to detected vehicles

When a vehicle has been linked in the past to violence or use of a weapon this will be highlighted in the detections feed, allowing for a more appropriate response.

ANPR: highlight dangerous behaviour linked to detected vehicles
NEW
Alerts & Notifications
July 2022

ANPR: highlight dangerous behaviour linked to detected vehicles

Connecting the dots: new feed card

See more detail about the dots being connected on people profiles at your organization.

Connecting the dots: new feed card
NEW
Incident Reporting
July 2022

Connecting the dots: new feed card

Connecting the dots: Link repeat vehicle profiles without a plate

Adding ability to link repeat vehicle profiles that have no license plates.

Connecting the dots: Link repeat vehicle profiles without a plate
NEW
Investigations
June 2022

Connecting the dots: Link repeat vehicle profiles without a plate

Recovery: Document recoveries

The ability for retailers to track recoveries against the events they are recovering money for. For instance, recovered money through debt collection, court reparations, or civil recovery.

Recovery: Document recoveries
NEW
Reparations & Recovery
June 2022

Recovery: Document recoveries

Reporter and witness details access controlled

Reporter and witness contact details are now only visible to the person who reported the event (so entered them in), investigators, police, and admins (site/org/Auror).

Incident Reporting
February 2018

Reporter and witness details access controlled

Reporter and witness contact details are now only visible to the person who reported the event (so entered them in), investigators, police, and admins (site/org/Auror).

Search filters for $ value and number of events

New search filters added for $ value and number of events to make it easier to narrow search results down.

Incident Reporting
April 2018

Search filters for $ value and number of events

New search filters added for $ value and number of events to make it easier to narrow search results down.

Dots connected on feed when POI is linked/named

When a person is linked, or named, there is now a "Dots Connected!" activity shown on the feed.

Incident Reporting
May 2018

Dots connected on feed when POI is linked/named

When a person is linked, or named, there is now a "Dots Connected!" activity shown on the feed.

Select Primary Image

The ability to pick a primary image when reporting or editing an event - this will be the first image shown on the profile and is also the image that shows on the home feed.

Incident Reporting
July 2018

Select Primary Image

The ability to pick a primary image when reporting or editing an event - this will be the first image shown on the profile and is also the image that shows on the home feed.

Product Tours

As we roll out the new and improved Auror we have added a product tour that can be played on demand, taking users through the key changes and helping them get the most out of the new platform.

Incident Reporting
June 2018

Product Tours

As we roll out the new and improved Auror we have added a product tour that can be played on demand, taking users through the key changes and helping them get the most out of the new platform.

Request footage

Request footage more quickly by clicking a button on the evidence locker. This will add a comment to the event report asking the reporter to provide video or image evidence.

Incident Reporting
July 2018

Request footage

Request footage more quickly by clicking a button on the evidence locker. This will add a comment to the event report asking the reporter to provide video or image evidence.

Store Reporting: Auror usage report

Report of the users who have reported events for that store with dynamic time period, including: Number of events reported by the user for the store Total value of events reported by the user for the store Recovered % by that user for that store

Incident Reporting
August 2018

Store Reporting: Auror usage report

Report of the users who have reported events for that store with dynamic time period, including: Number of events reported by the user for the store Total value of events reported by the user for the store Recovered % by that user for that store

Store Reporting: Hot products report

Summary of the top products being targeted by store with dynamic time period.

Incident Reporting
September 2018

Store Reporting: Hot products report

Summary of the top products being targeted by store with dynamic time period.

Store Reporting: Overview

Overview of key stats by store with dynamic time period.

Incident Reporting
October 2018

Store Reporting: Overview

Overview of key stats by store with dynamic time period.

Barcode scan to add product details

To make the reporting process faster in future, we can connect to an API and allow products to be scanned into the event report form using a barcode scanner pulling through relevant product details.

Incident Reporting
November 2018

Barcode scan to add product details

To make the reporting process faster in future, we can connect to an API and allow products to be scanned into the event report form using a barcode scanner pulling through relevant product details.

Police status updates

The ability to track the police status of your events.

Incident Reporting
December 2018

Police status updates

The ability to track the police status of your events.

Link repeat people

Making it easy for users to connect repeat people.

Incident Reporting
January 2019

Link repeat people

Making it easy for users to connect repeat people.

Narrative/Statement Builder

Ensure users can report cases easily, quickly, and accurately. A narrative statement is generated based on what a user captures in the reporting process and can be reviewed and modified easily.

Incident Reporting
January 2019

Narrative/Statement Builder

Ensure users can report cases easily, quickly, and accurately. A narrative statement is generated based on what a user captures in the reporting process and can be reviewed and modified easily.

Trespass details included on person profile

A trespass section has been added to Person Profiles showing which organizations and sites a person has been trespassed from, and for what dates.

Incident Reporting
March 2019

Trespass details included on person profile

A trespass section has been added to Person Profiles showing which organizations and sites a person has been trespassed from, and for what dates.

Events by type

Showing event types by $ value and % on Organization and Site/Store Dashboards.

Incident Reporting
May 2019

Events by type

Showing event types by $ value and % on Organization and Site/Store Dashboards.

Highest Risk Offenders by Area

Showing the highest risk offenders on Organization and Site/Store Dashboards.

Incident Reporting
June 2019

Highest Risk Offenders by Area

Showing the highest risk offenders on Organization and Site/Store Dashboards.

Organization Dashboard

A top-level dynamic dashboard of crime across your organization, allowing you to make informed decisions around reducing crime in-stores.

Reports & Dashboards
August 2019

Organization Dashboard

A top-level dynamic dashboard of crime across your organization, allowing you to make informed decisions around reducing crime in-stores.

Reporting by Region

Detailed reporting at an organizational region level.

Incident Reporting
September 2019

Reporting by Region

Detailed reporting at an organizational region level.

Maps on person profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Person profile: showing all the locations the person has been involved in events at Phase 2: Full screen expand with filtering by associate / vehicle

Incident Reporting
September 2019

Maps on person profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Person profile: showing all the locations the person has been involved in events at Phase 2: Full screen expand with filtering by associate / vehicle

Civil recovery workflow

The ability to record and track recoveries against an event.

Reparations & Recovery
October 2019

Civil recovery workflow

The ability to record and track recoveries against an event.

Report to police directly

Streamlining how retailers report crimes officially through to police.

Incident Reporting
November 2019

Report to police directly

Streamlining how retailers report crimes officially through to police.

Payment portal

A seamless integrated process which sends out emails/sms/letters to people who owe money, collects money owed via a payment portal, that then updates Auror once the debt has been recovered.

Reparations & Recovery
December 2019

Payment portal

A seamless integrated process which sends out emails/sms/letters to people who owe money, collects money owed via a payment portal, that then updates Auror once the debt has been recovered.

Evidence locker improvements

Improvements have been made to the way evidence locker works, the improvements include: Only scroll when needed When we added the next and previous button to the evidence locker file modal, we also started ensuring that last file in file modal is visible in evidence locker when the file modal closes. Instead of only scrolling to the file card when needed, we always scrolled creating janky jumpy UX. It is now changed to only scroll when needed so works far more smoothly. Faster file modal transitions (sometimes only visually) Some of the images are loaded quite fast, especially if they’re cached. With transitions, it takes about 600ms to make the transition, but the image is usually loaded faster than that. To make the transition visually faster, and sometimes actually faster when the image is cached, we attempt to load an image for 300ms before making the transition. Once the image is loaded, we immediately swap images. If the image is not loaded within 300ms, we still swap but there’ll be a spinner showing that image loading is in progress. Scroll to the added file We now ensure the newly added file in the Evidence Locker is visible.

Reports & Dashboards
January 2020

Evidence locker improvements

Improvements have been made to the way evidence locker works, the improvements include: Only scroll when needed When we added the next and previous button to the evidence locker file modal, we also started ensuring that last file in file modal is visible in evidence locker when the file modal closes. Instead of only scrolling to the file card when needed, we always scrolled creating janky jumpy UX. It is now changed to only scroll when needed so works far more smoothly. Faster file modal transitions (sometimes only visually) Some of the images are loaded quite fast, especially if they’re cached. With transitions, it takes about 600ms to make the transition, but the image is usually loaded faster than that. To make the transition visually faster, and sometimes actually faster when the image is cached, we attempt to load an image for 300ms before making the transition. Once the image is loaded, we immediately swap images. If the image is not loaded within 300ms, we still swap but there’ll be a spinner showing that image loading is in progress. Scroll to the added file We now ensure the newly added file in the Evidence Locker is visible.

Debt recovery on Dashboards

A new Debt Recovery section is now showing on Dashboards to any customer who has debt recovery enabled.

Reparations & Recovery
January 2020

Debt recovery on Dashboards

A new Debt Recovery section is now showing on Dashboards to any customer who has debt recovery enabled.

Compare gender and age when merging profiles

Dot Connectors will now see additional intel on the merge comparison screen so they can compare gender and age when considering whether to merge multiple profiles for the same person.

Incident Reporting
March 2020

Compare gender and age when merging profiles

Dot Connectors will now see additional intel on the merge comparison screen so they can compare gender and age when considering whether to merge multiple profiles for the same person.

Threatening behavior warning

Previously if a person displayed any of the four behaviors considered threatening, i.e. aggressive, physically abusive, weapon involved, intoxicated or under the influence, they’d show a ‘Threatening behavior’ warning on the person’s profile. We’ve heard feedback from retailers that there is value in quickly understanding exactly what behavior the person has displayed so a team can respond appropriately, so we now show each behavior individually.

Incident Reporting
March 2020

Threatening behavior warning

Previously if a person displayed any of the four behaviors considered threatening, i.e. aggressive, physically abusive, weapon involved, intoxicated or under the influence, they’d show a ‘Threatening behavior’ warning on the person’s profile. We’ve heard feedback from retailers that there is value in quickly understanding exactly what behavior the person has displayed so a team can respond appropriately, so we now show each behavior individually.

Maps on vehicle profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Vehicle profile: showing all the locations the vehicle has been involved in events at Phase 2: Full screen expand with filtering by person

Incident Reporting
April 2020

Maps on vehicle profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Vehicle profile: showing all the locations the vehicle has been involved in events at Phase 2: Full screen expand with filtering by person

Matching and merging duplicate products

Organizations often have thousands of products in their inventory but they tend to experience theft across a small number of products often, with a long tail of less-commonly reported products. We’d like to assist reporters in adding the right products as quickly as possible, so we're experimenting with matching and merging products that are the same but were named slightly differently. This means surfacing more accurate data around the products being targeted most frequently, and makes it easier for the right products to be added to an event report.

Incident Reporting
April 2020

Matching and merging duplicate products

Organizations often have thousands of products in their inventory but they tend to experience theft across a small number of products often, with a long tail of less-commonly reported products. We’d like to assist reporters in adding the right products as quickly as possible, so we're experimenting with matching and merging products that are the same but were named slightly differently. This means surfacing more accurate data around the products being targeted most frequently, and makes it easier for the right products to be added to an event report.

Report internal & sensitive events

All event types in Auror have the same level of visibility and access within an organisation (and wider collaborating network) today. In the future, some event types or specific events could be classified as sensitive and have different access restrictions. For example, a report could be created for an internal case where an associate is being investigated for shoplifting, but not appear on the feed, or be accessible to anyone who has not been invited to the case.

Incident Reporting
May 2020

Report internal & sensitive events

All event types in Auror have the same level of visibility and access within an organisation (and wider collaborating network) today. In the future, some event types or specific events could be classified as sensitive and have different access restrictions. For example, a report could be created for an internal case where an associate is being investigated for shoplifting, but not appear on the feed, or be accessible to anyone who has not been invited to the case.

Show reason for POI match

When reporting an event, if an existing person of interest is matched we will show the reason for the match (whether its name, or a different identifying characteristic) to make linking to already known people of interest (POI) more accurate.

Incident Reporting
June 2020

Show reason for POI match

When reporting an event, if an existing person of interest is matched we will show the reason for the match (whether its name, or a different identifying characteristic) to make linking to already known people of interest (POI) more accurate.

Automated vehicle merging

Moving forward we could automatically merge vehicles with matching number plates to connect the dots on repeat offending faster.

Incident Reporting
June 2020

Automated vehicle merging

Moving forward we could automatically merge vehicles with matching number plates to connect the dots on repeat offending faster.

All Dashboards

In the future, all Dashboards available to a person in an organization could be found on a single page, letting them easily find the insights they need and move between Dashboards quickly.

Incident Reporting
September 2020

All Dashboards

In the future, all Dashboards available to a person in an organization could be found on a single page, letting them easily find the insights they need and move between Dashboards quickly.

Products from retailers item file

Upload retailers product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.

Incident Reporting
October 2020

Products from retailers item file

Upload retailers product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.

Auror Investigate: Add existing events from Auror to an investigation

Provide the ability to move existing events from Auror into a new or existing investigation.

Investigations
November 2020

Auror Investigate: Add existing events from Auror to an investigation

Provide the ability to move existing events from Auror into a new or existing investigation.

Auror Investigate: Create, manage, and delegate tasks

Create tasks in an investigation, manage progress, and delegate them to collaborating investigators.

Investigations
December 2020

Auror Investigate: Create, manage, and delegate tasks

Create tasks in an investigation, manage progress, and delegate them to collaborating investigators.

Handling state license plates (in Australia)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Incident Reporting
February 2021

Handling state license plates (in Australia)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Auror mobile app for iOS and Android

An Auror App that enables easy reporting, search, and push notification alerts.

Incident Reporting
February 2021

Auror mobile app for iOS and Android

An Auror App that enables easy reporting, search, and push notification alerts.

Investigate: Search and filter evidence locker

Search and filter evidence locker to find only the evidence you need.

Investigations
February 2021

Investigate: Search and filter evidence locker

Search and filter evidence locker to find only the evidence you need.

Auror Investigate: Filter link analysis by entity type

Choose to see connections between people, vehicles, locations and webpages of interest on an investigation's link analysis.

Investigations
March 2021

Auror Investigate: Filter link analysis by entity type

Choose to see connections between people, vehicles, locations and webpages of interest on an investigation's link analysis.

Investigate: Invite collaborators from other organizations to an investigation

Invite people from outside of your organization to collaborate on investigations.

Investigations
March 2021

Investigate: Invite collaborators from other organizations to an investigation

Invite people from outside of your organization to collaborate on investigations.

Thumbnail images for drafts and events

Add thumbnail images to drafts and events on the 'My drafts & events' page.

July 2022

Thumbnail images for drafts and events

Add thumbnail images to drafts and events on the 'My drafts & events' page.

Clearly show next steps for event creation

Clearly show the next steps for event creation and recommend adding evidence and statements to an event to help with event quality.

Incident Reporting
June 2022

Clearly show next steps for event creation

Clearly show the next steps for event creation and recommend adding evidence and statements to an event to help with event quality.

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Investigations
March 2021

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Investigate: Cluster links between entities on link analysis

Grouping the events connecting people on an investigation's link analysis makes it easier to clearly see the number of links between people.

Investigations
April 2021

Investigate: Cluster links between entities on link analysis

Grouping the events connecting people on an investigation's link analysis makes it easier to clearly see the number of links between people.

Pharmacy robbery event report

Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen.

Incident Reporting
April 2021

Pharmacy robbery event report

Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen.

Inventory audit / Cycle count event report

Record of missing products/items after inventory audit / cycle count was completed.

Reports & Dashboards
May 2021

Inventory audit / Cycle count event report

Record of missing products/items after inventory audit / cycle count was completed.

Investigate: Recovered product logging

Track products recovered during an investigation.

Investigations
May 2021

Investigate: Recovered product logging

Track products recovered during an investigation.

Status page showing platform status and uptime

Show Auror platform status on the Auror Help Site.

June 2021

Status page showing platform status and uptime

Show Auror platform status on the Auror Help Site.

Omni channel / e-comm fraud event report

An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.

Incident Reporting
June 2021

Omni channel / e-comm fraud event report

An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.

Mobile app: Vehicle of Interest (VOI)detection alerts

Receive Auror Vehicle of Interest (VOI) detection alerts via mobile app.

Alerts & Notifications
July 2021

Mobile app: Vehicle of Interest (VOI)detection alerts

Receive Auror Vehicle of Interest (VOI) detection alerts via mobile app.

Bulletins (aka BOLOs)

In Loss Prevention and Law Enforcement “Be On The Lookout” (BOLO) alerts are often used to let other peers know that a known person is in the area and they should watch out for them, or to ask if anyone knows who a particular repeat person is.

Alerts & Notifications
July 2021

Bulletins (aka BOLOs)

In Loss Prevention and Law Enforcement “Be On The Lookout” (BOLO) alerts are often used to let other peers know that a known person is in the area and they should watch out for them, or to ask if anyone knows who a particular repeat person is.

Investigate: add multiple events to an investigation for a person

If a person is being investigated, be able to pull many (or all) of their events into an investigation as quickly and easily as possible.

Investigations
July 2021

Investigate: add multiple events to an investigation for a person

If a person is being investigated, be able to pull many (or all) of their events into an investigation as quickly and easily as possible.

Print event, people, or vehicle pages easily

Be able to print events, or people or vehicle pages more easily with a single click.

Investigations
July 2021

Print event, people, or vehicle pages easily

Be able to print events, or people or vehicle pages more easily with a single click.

Top vehicles impacting your site/area/organization

Showing the top vehicles impacting your organization on Site/Store, Area, and Organization Dashboards.

Reports & Dashboards
July 2021

Top vehicles impacting your site/area/organization

Showing the top vehicles impacting your organization on Site/Store, Area, and Organization Dashboards.

Automatic video retrieval

ANPR retailers spend a significant amount of time processing Police CCTV requests. Auror now automatically retrieves footage from ANPR sites at the push of a button.

Investigations
August 2021

Automatic video retrieval

ANPR retailers spend a significant amount of time processing Police CCTV requests. Auror now automatically retrieves footage from ANPR sites at the push of a button.

Report accidents on site

Report on an event that happens unexpectedly and unintentionally, typically resulting in damage or an injury.

Incident Reporting
August 2021

Report accidents on site

Report on an event that happens unexpectedly and unintentionally, typically resulting in damage or an injury.

Investigate: upload evidence straight to an Investigation's evidence locker

Upload evidence straight to the Investigation evidence locker.

Investigations
August 2021

Investigate: upload evidence straight to an Investigation's evidence locker

Upload evidence straight to the Investigation evidence locker.

Investigate: configurable investigation types

Organizations can now choose what investigation types are relevant for their organization.

Investigations
August 2021

Investigate: configurable investigation types

Organizations can now choose what investigation types are relevant for their organization.

Scan training receipts to add products to an event report

Adding the ability to quickly add multiple products to an event report from a training receipt.

Incident Reporting
September 2021

Scan training receipts to add products to an event report

Adding the ability to quickly add multiple products to an event report from a training receipt.

Investigate: Analytics dashboard for investigations

See analytics on how investigations are working for your organisation.

Reports & Dashboards
September 2021

Investigate: Analytics dashboard for investigations

See analytics on how investigations are working for your organisation.

Rocketboots LPR integration

Auror now integrates with Rocketboots' Beehive LPR (License Plate Recognition) to send instant Vehicle of Interest (VOI) alerts through Auror and help with theft reduction.

Alerts & Notifications
September 2021

Rocketboots LPR integration

Auror now integrates with Rocketboots' Beehive LPR (License Plate Recognition) to send instant Vehicle of Interest (VOI) alerts through Auror and help with theft reduction.

Investigate: Insights on investigation statuses

See insights on the status of investigations.

Investigations
September 2021

Investigate: Insights on investigation statuses

See insights on the status of investigations.

Better handle products that have a price per kg/l

Better handle products that have a price per kg/l to show the sub-total on Generated Statements.

Incident Reporting
November 2021

Better handle products that have a price per kg/l

Better handle products that have a price per kg/l to show the sub-total on Generated Statements.

Investigate: Track & manage investigation financials and return on investment

Track and manage financials and return on investment (ROI) on an investigation.

Investigations
December 2021

Investigate: Track & manage investigation financials and return on investment

Track and manage financials and return on investment (ROI) on an investigation.

Internals: HR system integration

Access data from your organization's staff directory to autocomplete relevant details for internal events when the person involved in an event is an employee.

Incident Reporting
December 2021

Internals: HR system integration

Access data from your organization's staff directory to autocomplete relevant details for internal events when the person involved in an event is an employee.

Investigate: Identify a person as a member of staff

Indicate that an event involves a member of staff.

Investigations
December 2021

Investigate: Identify a person as a member of staff

Indicate that an event involves a member of staff.

Investigate: Automatically include product data in financial outcomes

Adding the ability to automatically include the cost associated with products lost and benefits where products have been recovered (from events in the investigation).

Investigations
December 2021

Investigate: Automatically include product data in financial outcomes

Adding the ability to automatically include the cost associated with products lost and benefits where products have been recovered (from events in the investigation).

Advanced ANPR: Live feed showing detections

Live feed of 'vehicle of interest' detections including filtering for different types of hotlists.

Alerts & Notifications
April 2022

Advanced ANPR: Live feed showing detections

Live feed of 'vehicle of interest' detections including filtering for different types of hotlists.

Advanced ANPR: Map view for Find a Vehicle search results

Better understand vehicle activity across a region with Find a Vehicle map view.

Reports & Dashboards
April 2022

Advanced ANPR: Map view for Find a Vehicle search results

Better understand vehicle activity across a region with Find a Vehicle map view.

Mobile app: Choose what notifications to receive on the mobile app

The Auror mobile app currently sends notifications when an event has happened in an area you in the last 30 minutes. In future you would be able to choose which of your notifications you'd want to receive via mobile push, and which you want in-app or email notifications for.

Alerts & Notifications
May 2022

Mobile app: Choose what notifications to receive on the mobile app

The Auror mobile app currently sends notifications when an event has happened in an area you in the last 30 minutes. In future you would be able to choose which of your notifications you'd want to receive via mobile push, and which you want in-app or email notifications for.

Investigate: Let Police add events to investigations

Ability for Police to add events to investigations

Investigations
May 2022

Investigate: Let Police add events to investigations

Ability for Police to add events to investigations

Privacy: Face detection and redaction

Automatically detecting when an image uploaded includes multiple people, and redacting the faces of any people not involved in the event to protect the privacy of customers and bystanders.

Incident Reporting
May 2022

Privacy: Face detection and redaction

Automatically detecting when an image uploaded includes multiple people, and redacting the faces of any people not involved in the event to protect the privacy of customers and bystanders.

Search filters for more date options

New search filters added for selecting flexible date ranges to make it easier to narrow search results down.

Reports & Dashboards
May 2022

Search filters for more date options

New search filters added for selecting flexible date ranges to make it easier to narrow search results down.

Internal data on dashboards

The ability to filter the overview section on dashboards to see all internal data for the time range selected.

Reports & Dashboards
May 2022

Internal data on dashboards

The ability to filter the overview section on dashboards to see all internal data for the time range selected.

Recovery: Document recoveries

The ability for retailers to track recoveries against the events they are recovering money for. For instance, recovered money through debt collection, court reparations, or civil recovery.

Reparations & Recovery
June 2022

Recovery: Document recoveries

The ability for retailers to track recoveries against the events they are recovering money for. For instance, recovered money through debt collection, court reparations, or civil recovery.

Investigate: Package and export or print investigations

Package investigations and export as a case file.

Investigations
June 2022

Investigate: Package and export or print investigations

Package investigations and export as a case file.

Connecting the dots: Link repeat vehicle profiles without a plate

Adding ability to link repeat vehicle profiles that have no license plates.

Investigations
June 2022

Connecting the dots: Link repeat vehicle profiles without a plate

Adding ability to link repeat vehicle profiles that have no license plates.

Connecting the dots: new feed card

See more detail about the dots being connected on people profiles at your organization.

Incident Reporting
July 2022

Connecting the dots: new feed card

See more detail about the dots being connected on people profiles at your organization.

ANPR: highlight dangerous behaviour linked to detected vehicles

When a vehicle has been linked in the past to violence or use of a weapon this will be highlighted in the detections feed, allowing for a more appropriate response.

Alerts & Notifications
July 2022

ANPR: highlight dangerous behaviour linked to detected vehicles

When a vehicle has been linked in the past to violence or use of a weapon this will be highlighted in the detections feed, allowing for a more appropriate response.

Thumbnail images for drafts and events
NEW
July 2022

Thumbnail images for drafts and events

Add thumbnail images to drafts and events on the 'My drafts & events' page.

Thumbnail images for drafts and events

Add thumbnail images to drafts and events on the 'My drafts & events' page.

Investigate: Package and export or print investigations
NEW
Investigations
June 2022

Investigate: Package and export or print investigations

Package investigations and export as a case file.

Investigate: Package and export or print investigations

Package investigations and export as a case file.

Clearly show next steps for event creation
NEW
Incident Reporting
June 2022

Clearly show next steps for event creation

Clearly show the next steps for event creation and recommend adding evidence and statements to an event to help with event quality.

Clearly show next steps for event creation

Clearly show the next steps for event creation and recommend adding evidence and statements to an event to help with event quality.

Internal data on dashboards
NEW
Reports & Dashboards
May 2022

Internal data on dashboards

The ability to filter the overview section on dashboards to see all internal data for the time range selected.

Internal data on dashboards

The ability to filter the overview section on dashboards to see all internal data for the time range selected.

Search filters for more date options
NEW
Reports & Dashboards
May 2022

Search filters for more date options

New search filters added for selecting flexible date ranges to make it easier to narrow search results down.

Search filters for more date options

New search filters added for selecting flexible date ranges to make it easier to narrow search results down.

Privacy: Face detection and redaction
NEW
Incident Reporting
May 2022

Privacy: Face detection and redaction

Automatically detecting when an image uploaded includes multiple people, and redacting the faces of any people not involved in the event to protect the privacy of customers and bystanders.

Privacy: Face detection and redaction

Automatically detecting when an image uploaded includes multiple people, and redacting the faces of any people not involved in the event to protect the privacy of customers and bystanders.

Investigate: Let Police add events to investigations
NEW
Investigations
May 2022

Investigate: Let Police add events to investigations

Ability for Police to add events to investigations

Investigate: Let Police add events to investigations

Ability for Police to add events to investigations

Mobile app: Choose what notifications to receive on the mobile app
NEW
Alerts & Notifications
May 2022

Mobile app: Choose what notifications to receive on the mobile app

The Auror mobile app currently sends notifications when an event has happened in an area you in the last 30 minutes. In future you would be able to choose which of your notifications you'd want to receive via mobile push, and which you want in-app or email notifications for.

Mobile app: Choose what notifications to receive on the mobile app

The Auror mobile app currently sends notifications when an event has happened in an area you in the last 30 minutes. In future you would be able to choose which of your notifications you'd want to receive via mobile push, and which you want in-app or email notifications for.

Advanced ANPR: Map view for Find a Vehicle search results
NEW
Reports & Dashboards
April 2022

Advanced ANPR: Map view for Find a Vehicle search results

Better understand vehicle activity across a region with Find a Vehicle map view.

Advanced ANPR: Map view for Find a Vehicle search results

Better understand vehicle activity across a region with Find a Vehicle map view.

Advanced ANPR: Live feed showing detections
NEW
Alerts & Notifications
April 2022

Advanced ANPR: Live feed showing detections

Live feed of 'vehicle of interest' detections including filtering for different types of hotlists.

Advanced ANPR: Live feed showing detections

Live feed of 'vehicle of interest' detections including filtering for different types of hotlists.

Investigate: Automatically include product data in financial outcomes
NEW
Investigations
December 2021

Investigate: Automatically include product data in financial outcomes

Adding the ability to automatically include the cost associated with products lost and benefits where products have been recovered (from events in the investigation).

Investigate: Automatically include product data in financial outcomes

Adding the ability to automatically include the cost associated with products lost and benefits where products have been recovered (from events in the investigation).

Investigate: Identify a person as a member of staff
NEW
Investigations
December 2021

Investigate: Identify a person as a member of staff

Indicate that an event involves a member of staff.

Investigate: Identify a person as a member of staff

Indicate that an event involves a member of staff.

Internals: HR system integration
NEW
Incident Reporting
December 2021

Internals: HR system integration

Access data from your organization's staff directory to autocomplete relevant details for internal events when the person involved in an event is an employee.

Internals: HR system integration

Access data from your organization's staff directory to autocomplete relevant details for internal events when the person involved in an event is an employee.

Investigate: Track & manage investigation financials and return on investment
NEW
Investigations
December 2021

Investigate: Track & manage investigation financials and return on investment

Track and manage financials and return on investment (ROI) on an investigation.

Investigate: Track & manage investigation financials and return on investment

Track and manage financials and return on investment (ROI) on an investigation.

Better handle products that have a price per kg/l
NEW
Incident Reporting
November 2021

Better handle products that have a price per kg/l

Better handle products that have a price per kg/l to show the sub-total on Generated Statements.

Better handle products that have a price per kg/l

Better handle products that have a price per kg/l to show the sub-total on Generated Statements.

Investigate: Insights on investigation statuses
NEW
Investigations
September 2021

Investigate: Insights on investigation statuses

See insights on the status of investigations.

Investigate: Insights on investigation statuses

See insights on the status of investigations.

Rocketboots LPR integration
NEW
Alerts & Notifications
September 2021

Rocketboots LPR integration

Auror now integrates with Rocketboots' Beehive LPR (License Plate Recognition) to send instant Vehicle of Interest (VOI) alerts through Auror and help with theft reduction.

Rocketboots LPR integration

Auror now integrates with Rocketboots' Beehive LPR (License Plate Recognition) to send instant Vehicle of Interest (VOI) alerts through Auror and help with theft reduction.

Investigate: Analytics dashboard for investigations
NEW
Reports & Dashboards
September 2021

Investigate: Analytics dashboard for investigations

See analytics on how investigations are working for your organisation.

Investigate: Analytics dashboard for investigations

See analytics on how investigations are working for your organisation.

Scan training receipts to add products to an event report
NEW
Incident Reporting
September 2021

Scan training receipts to add products to an event report

Adding the ability to quickly add multiple products to an event report from a training receipt.

Scan training receipts to add products to an event report

Adding the ability to quickly add multiple products to an event report from a training receipt.

Investigate: configurable investigation types
NEW
Investigations
August 2021

Investigate: configurable investigation types

Organizations can now choose what investigation types are relevant for their organization.

Investigate: configurable investigation types

Organizations can now choose what investigation types are relevant for their organization.

Investigate: upload evidence straight to an Investigation's evidence locker
NEW
Investigations
August 2021

Investigate: upload evidence straight to an Investigation's evidence locker

Upload evidence straight to the Investigation evidence locker.

Investigate: upload evidence straight to an Investigation's evidence locker

Upload evidence straight to the Investigation evidence locker.

Report accidents on site
NEW
Incident Reporting
August 2021

Report accidents on site

Report on an event that happens unexpectedly and unintentionally, typically resulting in damage or an injury.

Report accidents on site

Report on an event that happens unexpectedly and unintentionally, typically resulting in damage or an injury.

Automatic video retrieval
NEW
Investigations
August 2021

Automatic video retrieval

ANPR retailers spend a significant amount of time processing Police CCTV requests. Auror now automatically retrieves footage from ANPR sites at the push of a button.

Automatic video retrieval

ANPR retailers spend a significant amount of time processing Police CCTV requests. Auror now automatically retrieves footage from ANPR sites at the push of a button.

Top vehicles impacting your site/area/organization
NEW
Reports & Dashboards
July 2021

Top vehicles impacting your site/area/organization

Showing the top vehicles impacting your organization on Site/Store, Area, and Organization Dashboards.

Top vehicles impacting your site/area/organization

Showing the top vehicles impacting your organization on Site/Store, Area, and Organization Dashboards.

Investigate: add multiple events to an investigation for a person
NEW
Investigations
July 2021

Investigate: add multiple events to an investigation for a person

If a person is being investigated, be able to pull many (or all) of their events into an investigation as quickly and easily as possible.

Investigate: add multiple events to an investigation for a person

If a person is being investigated, be able to pull many (or all) of their events into an investigation as quickly and easily as possible.

Print event, people, or vehicle pages easily
NEW
Investigations
July 2021

Print event, people, or vehicle pages easily

Be able to print events, or people or vehicle pages more easily with a single click.

Print event, people, or vehicle pages easily

Be able to print events, or people or vehicle pages more easily with a single click.

Bulletins (aka BOLOs)
NEW
Alerts & Notifications
July 2021

Bulletins (aka BOLOs)

In Loss Prevention and Law Enforcement “Be On The Lookout” (BOLO) alerts are often used to let other peers know that a known person is in the area and they should watch out for them, or to ask if anyone knows who a particular repeat person is.

Bulletins (aka BOLOs)

In Loss Prevention and Law Enforcement “Be On The Lookout” (BOLO) alerts are often used to let other peers know that a known person is in the area and they should watch out for them, or to ask if anyone knows who a particular repeat person is.

Mobile app: Vehicle of Interest (VOI)detection alerts
NEW
Alerts & Notifications
July 2021

Mobile app: Vehicle of Interest (VOI)detection alerts

Receive Auror Vehicle of Interest (VOI) detection alerts via mobile app.

Mobile app: Vehicle of Interest (VOI)detection alerts

Receive Auror Vehicle of Interest (VOI) detection alerts via mobile app.

Omni channel / e-comm fraud event report
NEW
Incident Reporting
June 2021

Omni channel / e-comm fraud event report

An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.

Omni channel / e-comm fraud event report

An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.

Status page showing platform status and uptime
NEW
June 2021

Status page showing platform status and uptime

Show Auror platform status on the Auror Help Site.

Status page showing platform status and uptime

Show Auror platform status on the Auror Help Site.

Investigate: Recovered product logging
NEW
Investigations
May 2021

Investigate: Recovered product logging

Track products recovered during an investigation.

Investigate: Recovered product logging

Track products recovered during an investigation.

Inventory audit / Cycle count event report
NEW
Reports & Dashboards
May 2021

Inventory audit / Cycle count event report

Record of missing products/items after inventory audit / cycle count was completed.

Inventory audit / Cycle count event report

Record of missing products/items after inventory audit / cycle count was completed.

Pharmacy robbery event report
NEW
Incident Reporting
April 2021

Pharmacy robbery event report

Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen.

Pharmacy robbery event report

Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen.

Investigate: Cluster links between entities on link analysis
NEW
Investigations
April 2021

Investigate: Cluster links between entities on link analysis

Grouping the events connecting people on an investigation's link analysis makes it easier to clearly see the number of links between people.

Investigate: Cluster links between entities on link analysis

Grouping the events connecting people on an investigation's link analysis makes it easier to clearly see the number of links between people.

Investigate: Invite collaborators from other organizations to an investigation
NEW
Investigations
March 2021

Investigate: Invite collaborators from other organizations to an investigation

Invite people from outside of your organization to collaborate on investigations.

Investigate: Invite collaborators from other organizations to an investigation

Invite people from outside of your organization to collaborate on investigations.

Handling state license plates (in North America)
NEW
Investigations
March 2021

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Handling state license plates (in North America)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Auror Investigate: Filter link analysis by entity type
NEW
Investigations
March 2021

Auror Investigate: Filter link analysis by entity type

Choose to see connections between people, vehicles, locations and webpages of interest on an investigation's link analysis.

Auror Investigate: Filter link analysis by entity type

Choose to see connections between people, vehicles, locations and webpages of interest on an investigation's link analysis.

Investigate: Search and filter evidence locker
NEW
Investigations
February 2021

Investigate: Search and filter evidence locker

Search and filter evidence locker to find only the evidence you need.

Investigate: Search and filter evidence locker

Search and filter evidence locker to find only the evidence you need.

Auror mobile app for iOS and Android
NEW
Incident Reporting
February 2021

Auror mobile app for iOS and Android

An Auror App that enables easy reporting, search, and push notification alerts.

Auror mobile app for iOS and Android

An Auror App that enables easy reporting, search, and push notification alerts.

Handling state license plates (in Australia)
NEW
Incident Reporting
February 2021

Handling state license plates (in Australia)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Handling state license plates (in Australia)

Right now, license plates in Auror are assumed to be unique. However, in places like North America and Australia, license plates are only unique by state. We are making updates in Auror to handle license plates by states.

Auror Investigate: Create, manage, and delegate tasks
NEW
Investigations
December 2020

Auror Investigate: Create, manage, and delegate tasks

Create tasks in an investigation, manage progress, and delegate them to collaborating investigators.

Auror Investigate: Create, manage, and delegate tasks

Create tasks in an investigation, manage progress, and delegate them to collaborating investigators.

Auror Investigate: Add existing events from Auror to an investigation
NEW
Investigations
November 2020

Auror Investigate: Add existing events from Auror to an investigation

Provide the ability to move existing events from Auror into a new or existing investigation.

Auror Investigate: Add existing events from Auror to an investigation

Provide the ability to move existing events from Auror into a new or existing investigation.

Products from retailers item file
NEW
Incident Reporting
October 2020

Products from retailers item file

Upload retailers product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.

Products from retailers item file

Upload retailers product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.

All Dashboards
NEW
Incident Reporting
September 2020

All Dashboards

In the future, all Dashboards available to a person in an organization could be found on a single page, letting them easily find the insights they need and move between Dashboards quickly.

All Dashboards

In the future, all Dashboards available to a person in an organization could be found on a single page, letting them easily find the insights they need and move between Dashboards quickly.

Automated vehicle merging
NEW
Incident Reporting
June 2020

Automated vehicle merging

Moving forward we could automatically merge vehicles with matching number plates to connect the dots on repeat offending faster.

Automated vehicle merging

Moving forward we could automatically merge vehicles with matching number plates to connect the dots on repeat offending faster.

Show reason for POI match
NEW
Incident Reporting
June 2020

Show reason for POI match

When reporting an event, if an existing person of interest is matched we will show the reason for the match (whether its name, or a different identifying characteristic) to make linking to already known people of interest (POI) more accurate.

Show reason for POI match

When reporting an event, if an existing person of interest is matched we will show the reason for the match (whether its name, or a different identifying characteristic) to make linking to already known people of interest (POI) more accurate.

Report internal & sensitive events
NEW
Incident Reporting
May 2020

Report internal & sensitive events

All event types in Auror have the same level of visibility and access within an organisation (and wider collaborating network) today. In the future, some event types or specific events could be classified as sensitive and have different access restrictions. For example, a report could be created for an internal case where an associate is being investigated for shoplifting, but not appear on the feed, or be accessible to anyone who has not been invited to the case.

Report internal & sensitive events

All event types in Auror have the same level of visibility and access within an organisation (and wider collaborating network) today. In the future, some event types or specific events could be classified as sensitive and have different access restrictions. For example, a report could be created for an internal case where an associate is being investigated for shoplifting, but not appear on the feed, or be accessible to anyone who has not been invited to the case.

Matching and merging duplicate products
NEW
Incident Reporting
April 2020

Matching and merging duplicate products

Organizations often have thousands of products in their inventory but they tend to experience theft across a small number of products often, with a long tail of less-commonly reported products. We’d like to assist reporters in adding the right products as quickly as possible, so we're experimenting with matching and merging products that are the same but were named slightly differently. This means surfacing more accurate data around the products being targeted most frequently, and makes it easier for the right products to be added to an event report.

Matching and merging duplicate products

Organizations often have thousands of products in their inventory but they tend to experience theft across a small number of products often, with a long tail of less-commonly reported products. We’d like to assist reporters in adding the right products as quickly as possible, so we're experimenting with matching and merging products that are the same but were named slightly differently. This means surfacing more accurate data around the products being targeted most frequently, and makes it easier for the right products to be added to an event report.

Maps on vehicle profiles
NEW
Incident Reporting
April 2020

Maps on vehicle profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Vehicle profile: showing all the locations the vehicle has been involved in events at Phase 2: Full screen expand with filtering by person

Maps on vehicle profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Vehicle profile: showing all the locations the vehicle has been involved in events at Phase 2: Full screen expand with filtering by person

Threatening behavior warning
NEW
Incident Reporting
March 2020

Threatening behavior warning

Previously if a person displayed any of the four behaviors considered threatening, i.e. aggressive, physically abusive, weapon involved, intoxicated or under the influence, they’d show a ‘Threatening behavior’ warning on the person’s profile. We’ve heard feedback from retailers that there is value in quickly understanding exactly what behavior the person has displayed so a team can respond appropriately, so we now show each behavior individually.

Threatening behavior warning

Previously if a person displayed any of the four behaviors considered threatening, i.e. aggressive, physically abusive, weapon involved, intoxicated or under the influence, they’d show a ‘Threatening behavior’ warning on the person’s profile. We’ve heard feedback from retailers that there is value in quickly understanding exactly what behavior the person has displayed so a team can respond appropriately, so we now show each behavior individually.

Compare gender and age when merging profiles
NEW
Incident Reporting
March 2020

Compare gender and age when merging profiles

Dot Connectors will now see additional intel on the merge comparison screen so they can compare gender and age when considering whether to merge multiple profiles for the same person.

Compare gender and age when merging profiles

Dot Connectors will now see additional intel on the merge comparison screen so they can compare gender and age when considering whether to merge multiple profiles for the same person.

Debt recovery on Dashboards
NEW
Reparations & Recovery
January 2020

Debt recovery on Dashboards

A new Debt Recovery section is now showing on Dashboards to any customer who has debt recovery enabled.

Debt recovery on Dashboards

A new Debt Recovery section is now showing on Dashboards to any customer who has debt recovery enabled.

Evidence locker improvements
NEW
Reports & Dashboards
January 2020

Evidence locker improvements

Improvements have been made to the way evidence locker works, the improvements include: Only scroll when needed When we added the next and previous button to the evidence locker file modal, we also started ensuring that last file in file modal is visible in evidence locker when the file modal closes. Instead of only scrolling to the file card when needed, we always scrolled creating janky jumpy UX. It is now changed to only scroll when needed so works far more smoothly. Faster file modal transitions (sometimes only visually) Some of the images are loaded quite fast, especially if they’re cached. With transitions, it takes about 600ms to make the transition, but the image is usually loaded faster than that. To make the transition visually faster, and sometimes actually faster when the image is cached, we attempt to load an image for 300ms before making the transition. Once the image is loaded, we immediately swap images. If the image is not loaded within 300ms, we still swap but there’ll be a spinner showing that image loading is in progress. Scroll to the added file We now ensure the newly added file in the Evidence Locker is visible.

Evidence locker improvements

Improvements have been made to the way evidence locker works, the improvements include: Only scroll when needed When we added the next and previous button to the evidence locker file modal, we also started ensuring that last file in file modal is visible in evidence locker when the file modal closes. Instead of only scrolling to the file card when needed, we always scrolled creating janky jumpy UX. It is now changed to only scroll when needed so works far more smoothly. Faster file modal transitions (sometimes only visually) Some of the images are loaded quite fast, especially if they’re cached. With transitions, it takes about 600ms to make the transition, but the image is usually loaded faster than that. To make the transition visually faster, and sometimes actually faster when the image is cached, we attempt to load an image for 300ms before making the transition. Once the image is loaded, we immediately swap images. If the image is not loaded within 300ms, we still swap but there’ll be a spinner showing that image loading is in progress. Scroll to the added file We now ensure the newly added file in the Evidence Locker is visible.

Payment portal
NEW
Reparations & Recovery
December 2019

Payment portal

A seamless integrated process which sends out emails/sms/letters to people who owe money, collects money owed via a payment portal, that then updates Auror once the debt has been recovered.

Payment portal

A seamless integrated process which sends out emails/sms/letters to people who owe money, collects money owed via a payment portal, that then updates Auror once the debt has been recovered.

Report to police directly
NEW
Incident Reporting
November 2019

Report to police directly

Streamlining how retailers report crimes officially through to police.

Report to police directly

Streamlining how retailers report crimes officially through to police.

Civil recovery workflow
NEW
Reparations & Recovery
October 2019

Civil recovery workflow

The ability to record and track recoveries against an event.

Civil recovery workflow

The ability to record and track recoveries against an event.

Reporting by Region
NEW
Incident Reporting
September 2019

Reporting by Region

Detailed reporting at an organizational region level.

Reporting by Region

Detailed reporting at an organizational region level.

Maps on person profiles
NEW
Incident Reporting
September 2019

Maps on person profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Person profile: showing all the locations the person has been involved in events at Phase 2: Full screen expand with filtering by associate / vehicle

Maps on person profiles

We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Person profile: showing all the locations the person has been involved in events at Phase 2: Full screen expand with filtering by associate / vehicle

Organization Dashboard
NEW
Reports & Dashboards
August 2019

Organization Dashboard

A top-level dynamic dashboard of crime across your organization, allowing you to make informed decisions around reducing crime in-stores.

Organization Dashboard

A top-level dynamic dashboard of crime across your organization, allowing you to make informed decisions around reducing crime in-stores.

Highest Risk Offenders by Area
NEW
Incident Reporting
June 2019

Highest Risk Offenders by Area

Showing the highest risk offenders on Organization and Site/Store Dashboards.

Highest Risk Offenders by Area

Showing the highest risk offenders on Organization and Site/Store Dashboards.

Events by type
NEW
Incident Reporting
May 2019

Events by type

Showing event types by $ value and % on Organization and Site/Store Dashboards.

Events by type

Showing event types by $ value and % on Organization and Site/Store Dashboards.

Trespass details included on person profile
NEW
Incident Reporting
March 2019

Trespass details included on person profile

A trespass section has been added to Person Profiles showing which organizations and sites a person has been trespassed from, and for what dates.

Trespass details included on person profile

A trespass section has been added to Person Profiles showing which organizations and sites a person has been trespassed from, and for what dates.

Narrative/Statement Builder
NEW
Incident Reporting
January 2019

Narrative/Statement Builder

Ensure users can report cases easily, quickly, and accurately. A narrative statement is generated based on what a user captures in the reporting process and can be reviewed and modified easily.

Narrative/Statement Builder

Ensure users can report cases easily, quickly, and accurately. A narrative statement is generated based on what a user captures in the reporting process and can be reviewed and modified easily.

Link repeat people
NEW
Incident Reporting
January 2019

Link repeat people

Making it easy for users to connect repeat people.

Link repeat people

Making it easy for users to connect repeat people.

Police status updates
NEW
Incident Reporting
December 2018

Police status updates

The ability to track the police status of your events.

Police status updates

The ability to track the police status of your events.

Barcode scan to add product details
NEW
Incident Reporting
November 2018

Barcode scan to add product details

To make the reporting process faster in future, we can connect to an API and allow products to be scanned into the event report form using a barcode scanner pulling through relevant product details.

Barcode scan to add product details

To make the reporting process faster in future, we can connect to an API and allow products to be scanned into the event report form using a barcode scanner pulling through relevant product details.

Store Reporting: Overview
NEW
Incident Reporting
October 2018

Store Reporting: Overview

Overview of key stats by store with dynamic time period.

Store Reporting: Overview

Overview of key stats by store with dynamic time period.

Store Reporting: Hot products report
NEW
Incident Reporting
September 2018

Store Reporting: Hot products report

Summary of the top products being targeted by store with dynamic time period.

Store Reporting: Hot products report

Summary of the top products being targeted by store with dynamic time period.

Store Reporting: Auror usage report
NEW
Incident Reporting
August 2018

Store Reporting: Auror usage report

Report of the users who have reported events for that store with dynamic time period, including: Number of events reported by the user for the store Total value of events reported by the user for the store Recovered % by that user for that store

Store Reporting: Auror usage report

Report of the users who have reported events for that store with dynamic time period, including: Number of events reported by the user for the store Total value of events reported by the user for the store Recovered % by that user for that store

Select Primary Image
NEW
Incident Reporting
July 2018

Select Primary Image

The ability to pick a primary image when reporting or editing an event - this will be the first image shown on the profile and is also the image that shows on the home feed.

Select Primary Image

The ability to pick a primary image when reporting or editing an event - this will be the first image shown on the profile and is also the image that shows on the home feed.

Request footage
NEW
Incident Reporting
July 2018

Request footage

Request footage more quickly by clicking a button on the evidence locker. This will add a comment to the event report asking the reporter to provide video or image evidence.

Request footage

Request footage more quickly by clicking a button on the evidence locker. This will add a comment to the event report asking the reporter to provide video or image evidence.

Product Tours
NEW
Incident Reporting
June 2018

Product Tours

As we roll out the new and improved Auror we have added a product tour that can be played on demand, taking users through the key changes and helping them get the most out of the new platform.

Product Tours

As we roll out the new and improved Auror we have added a product tour that can be played on demand, taking users through the key changes and helping them get the most out of the new platform.

Dots connected on feed when POI is linked/named
NEW
Incident Reporting
May 2018

Dots connected on feed when POI is linked/named

When a person is linked, or named, there is now a "Dots Connected!" activity shown on the feed.

Dots connected on feed when POI is linked/named

When a person is linked, or named, there is now a "Dots Connected!" activity shown on the feed.

Search filters for $ value and number of events
NEW
Incident Reporting
April 2018

Search filters for $ value and number of events

New search filters added for $ value and number of events to make it easier to narrow search results down.

Search filters for $ value and number of events

New search filters added for $ value and number of events to make it easier to narrow search results down.

Reporter and witness details access controlled
NEW
Incident Reporting
February 2018

Reporter and witness details access controlled

Reporter and witness contact details are now only visible to the person who reported the event (so entered them in), investigators, police, and admins (site/org/Auror).

Reporter and witness details access controlled

Reporter and witness contact details are now only visible to the person who reported the event (so entered them in), investigators, police, and admins (site/org/Auror).