What’s new at Auror
We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.
October 30, 2025
Auror Subject Recognition
Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.
May 23, 2024
Reviewing suggestions to building out full investigations in a single click
With Suggested Investigations, ORC managers can work faster, gauge the ROI and impact of an investigation, prioritize which crime networks to focus on, and drive better outcomes at scale.
April 1, 2024
Track key activities done in an Investigation
Allows collaborators to track key activities taken by users across an investigation, with an activity log of changes made.
January 1, 2024
Reports on-demand
Report downloads enables you to download all your data relating to Auror events and investigations over customizable time periods instantly.
Auror Subject Recognition
Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.
December 31, 2020
Auror Investigate: Create, manage, and delegate tasks
Create tasks in an investigation, manage progress, and delegate them to collaborating investigators.
November 30, 2020
Auror Investigate: Add existing events from Auror to an investigation
Provide the ability to move existing events from Auror into a new or existing investigation.
October 31, 2020
Products from retailers item file
Upload retailers product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.
September 30, 2020
All Dashboards
In the future, all Dashboards available to a person in an organization could be found on a single page, letting them easily find the insights they need and move between Dashboards quickly.
June 30, 2020
Automated vehicle merging
Moving forward we could automatically merge vehicles with matching number plates to connect the dots on repeat offending faster.
June 24, 2020
Show reason for POI match
When reporting an event, if an existing person of interest is matched we will show the reason for the match (whether its name, or a different identifying characteristic) to make linking to already known people of interest (POI) more accurate.
May 30, 2020
Report internal & sensitive events
All event types in Auror have the same level of visibility and access within an organisation (and wider collaborating network) today. In the future, some event types or specific events could be classified as sensitive and have different access restrictions. For example, a report could be created for an internal case where an associate is being investigated for shoplifting, but not appear on the feed, or be accessible to anyone who has not been invited to the case.
April 30, 2020
Matching and merging duplicate products
Organizations often have thousands of products in their inventory but they tend to experience theft across a small number of products often, with a long tail of less-commonly reported products. We’d like to assist reporters in adding the right products as quickly as possible, so we're experimenting with matching and merging products that are the same but were named slightly differently. This means surfacing more accurate data around the products being targeted most frequently, and makes it easier for the right products to be added to an event report.
April 1, 2020
Maps on vehicle profiles
We believe that a map view can be useful in showing patterns and trends in crime. Phase 1: Vehicle profile: showing all the locations the vehicle has been involved in events at Phase 2: Full screen expand with filtering by person
March 31, 2020
Threatening behavior warning
Previously if a person displayed any of the four behaviors considered threatening, i.e. aggressive, physically abusive, weapon involved, intoxicated or under the influence, they’d show a ‘Threatening behavior’ warning on the person’s profile. We’ve heard feedback from retailers that there is value in quickly understanding exactly what behavior the person has displayed so a team can respond appropriately, so we now show each behavior individually.
March 4, 2020
Compare gender and age when merging profiles
Dot Connectors will now see additional intel on the merge comparison screen so they can compare gender and age when considering whether to merge multiple profiles for the same person.
January 29, 2020
Debt recovery on Dashboards
A new Debt Recovery section is now showing on Dashboards to any customer who has debt recovery enabled.
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January 1, 2020
Evidence locker improvements
Improvements have been made to the way evidence locker works, the improvements include: Only scroll when needed When we added the next and previous button to the evidence locker file modal, we also started ensuring that last file in file modal is visible in evidence locker when the file modal closes. Instead of only scrolling to the file card when needed, we always scrolled creating janky jumpy UX. It is now changed to only scroll when needed so works far more smoothly. Faster file modal transitions (sometimes only visually) Some of the images are loaded quite fast, especially if they’re cached. With transitions, it takes about 600ms to make the transition, but the image is usually loaded faster than that. To make the transition visually faster, and sometimes actually faster when the image is cached, we attempt to load an image for 300ms before making the transition. Once the image is loaded, we immediately swap images. If the image is not loaded within 300ms, we still swap but there’ll be a spinner showing that image loading is in progress. Scroll to the added file We now ensure the newly added file in the Evidence Locker is visible.
December 31, 2019
Payment portal
A seamless integrated process which sends out emails/sms/letters to people who owe money, collects money owed via a payment portal, that then updates Auror once the debt has been recovered.
November 30, 2019
Report to police directly
Streamlining how retailers report crimes officially through to police.
October 31, 2019
Civil recovery workflow
The ability to record and track recoveries against an event.
The Intel Blog
Related intel
Real-world perspectives on retail crime, shaped by the people who deal with it every day.
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