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    About us

    Stopping retail crime in its tracks, worldwide.

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    Join us in making retail stores safer for everyone.

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Alerts & Notifications

Proactively prevent crime with real time alerts and notifications.

Loss Prevention on Mobile

Make incident reporting an experience,
not a task

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Data Explorer: from trend to detail in one click
NEW
July 7, 2026

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Data Explorer: from trend to detail in one click

Drill down from any insight card straight to the events behind it, instantly.

Investigator Performance and Investigation Volume dashboard widgets
NEW
Investigations
June 18, 2026

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Investigator Performance and Investigation Volume dashboard widgets

New dashboard widgets track investigator performance and investigation volume.

Main feed translation
NEW
Incident Reporting
June 10, 2026

Main feed translation

See the Auror feed automatically translated into Spanish or French Canadian.

Main feed translation

See the Auror feed automatically translated into Spanish or French Canadian.

Filter your person of interest list by site
NEW
Investigations
June 4, 2026

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Filter your person of interest list by site

Filter your POI list by site to focus ASR enrollment where it matters most.

Investigation Records

Document arrests, warrants, and key actions with timestamped records.

NEW
Investigation Records
May 4, 2026

Investigation Records

Document arrests, warrants, and key actions with timestamped records.

Ignore Camera Health Alerts
NEW
Alerts & Notifications
June 3, 2026

Ignore Camera Health Alerts

Temporarily suppress known camera issues to keep your alert list focused.

Ignore Camera Health Alerts

Temporarily suppress known camera issues to keep your alert list focused.

Add trespass to a person profile
NEW
Incident Reporting
November 29, 2022

Add trespass to a person profile

View trespass notices for a person on their person profile so you can see a summary of the trespass activity.

Add trespass to a person profile

View trespass notices for a person on their person profile so you can see a summary of the trespass activity.

Related intel

How facial recognition is used in retail stores

How facial recognition is used in retail stores

Learn how responsible facial recognition is used in retail stores today, how AI powers the matching process, and what separates a privacy-first approach from one that creates risk.

10 retail loss prevention strategies that actually stop crime

10 retail loss prevention strategies that actually stop crime

Most retailers are losing to a small, identifiable group of repeat offenders. Here's how to restructure your loss prevention program to focus on the people causing the most harm.

What is organized retail crime? Definition, types & impact

What is organized retail crime? Definition, types & impact

Organized retail crime crosses store walls, jurisdictions, and retailers. Here's the industry definition, the three signs to watch for, and what data shows.