Market Basket & Auror

Are you seeing an increase in theft and violence at Market Basket?

The challenges your team are facing may be unprecedented, but you are by no means alone.

Most AP/LP tools today help you with case management – which limits your ability to truly reduce crime and violence in your community.

You may have heard that Auror is different – let us explain why.

Paul Mello – Director of Retail Solutions

603-234-1247

paul.mello@auror.co

But first, a quick word from me.

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Why do you need Retail Crime Intelligence?

Crime and aggression is only getting worse

You already know that Organised Retail Crime (ORC) and recidivist offending has flourished in recent years. Unfortunately the economic outlook indicates people are likely to show more deliberate and reckless behaviour to take what they want from your stores.

8/10

retailers reported increased incidents of violence and aggression this past year

$100

billion USD lost to customer theft

26%

Increase in average theft value

Customer experience and employee safety have never been more at risk

Retailers cannot afford to let this rising tide of theft and violence impact the customer experience – or they will look elsewhere to find a safer or more convenient shopping experience.

ORC Incident Reporting For Loss Prevention and Asset Protection

Case management wasn't designed to solve these problems, and never will.

Traditional case management helps to record incidents, but doesn’t help to connect the dots and reduce the impact of theft and violent offenders at scale. How is Auror’s Retail Crime Intelligence different?

Why the world’s most innovative AP/LP leaders partner with Auror

Today’s AP/LP leaders are responsible for protecting profits, property, and their most valuable asset, people. Today’s leaders use technology to systematize the entire process from reporting actionable intel, to building and submitting the case for prosecution. These leaders are being celebrated for creating safer and more profitable stores for everyone.

The customer experience has never been more at risk

Retailers cannot afford to let this rising tide of theft and violence impact the customer experience – or they will look elsewhere to find a safer or more reliable shopping experience.

On-shelf availability

Real-time insight at all levels on the 20% of offenders that are driving 70%+ your loss and harm. Understand who, where, how, when, and what to target harden your stores.

Customer safety and experience

Access intelligence that will provide the visibility you need to reduce harm across your store network. From risk management to targeted training to allocating resources where needed most.

Team safety and satisfaction

Make intel available on known offenders to your frontline teams so they know who and how to approach. By understanding the risks associated with each offender they can make the right approach and decision to avoid harm, every time.

We never had visibility of the impact repeat offenders had on our business. But now that we do, we're stopping them at scale.

Sr. Director of Asset Protection Operations, Leading global retailer

What empowerment looks like

13

days from first incident
to case closure

10%

of people are causing 62% of your loss and harm

70+

Net Promoter Score (NPS)

How Woolworths stopped 60% of high-profile offenders

“Auror allows our teams to do something to keep them safe. End-to-end collaboration has been the key to our success.”

Jenny Price

Woolworths NZ National Loss Prevention Manager

Read Customer Story

So, is Retail Crime Intelligence the right fit for you?

We hope you’re starting to see the impact Auror can have on the way you and your team work to reduce theft and violence across your network. Let’s get some time in the calendar to discuss what a partnership might look like between your team and Auror.

Simply reply to my email, or you can call me to kick things off. I hope we speak again soon!

Paul Mello – Director of Retail Solutions

paul.mello@auror.co

603-234-1247

75,000

Retail AP/LP professionals empowered by Auror

70+

Net Promoter Score (NPS)
An experience store, corporate, and law enforcement love

2000+

Law enforcement agencies collaborating with retailers in Auror

"Our teams can now actually deal with crime happening in their stores."

Jenny Price

National Loss Prevention Manager
@ Woolworths NZ

"In-platform collaboration makes it easy to provide evidence quickly."

Daryl Blackmore

Director of Asset Protection
@ Rexall

"I truly believe in what Auror is doing for the loss prevention industry."

Mike Lamb

VP Asset Protection
@ Kroger Company

"It's exciting to see store teams safely prevent prolific offenders."

Glenn Forrester

Regional Loss Prevention Manager
@ Foodstuffs

AP/LP Leaders

Deliver an experience that improves profitability, productivity, and store safety

Investigators

Resolve more retail crime cases, faster

Executives

Gain a competitive advantage by improving the customer experience

Field Leaders

Protect your market from the impacts of ORC and recidivist offending

Crime and aggression is only getting worse

Organised Retail Crime (ORC) has flourished in recent years, and the economic outlook indicates people are only more likely to show reckless behaviour to get what they want.

£15M

stolen each day from UK retailers

424

violent or abusive incidents per day

£1.3b

spent on crime prevention by UK retailers annually

Crime and aggression is only getting worse

Organised Retail Crime (ORC) has flourished in recent years, and the economic outlook indicates people are only more likely to show reckless behaviour to get what they want.

How Woolworths stopped 60% of high-profile offenders

50 in 5: Reduce violent retail crime by 50% in 5 years

Are you seeing an increase in theft and violence at Market Basket?

But first, a quick word from me.

Why do you need Retail Crime Intelligence?

Crime and aggression is only getting worse