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What’s new at Auror

We’re always adding new features and updates — and we don’t want you to miss any of it. Here, you’ll find the latest innovations made to the industry leading Retail Crime Intelligence platform.

Evidence Requests
Reparations & Recovery
Insights
Alerts & Notifications
Investigations
Incident Reporting
Auror Subject Recognition
Alerts & Notifications

October 30, 2025

Auror Subject Recognition

Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.

Reviewing suggestions to building out full investigations in a single click
Investigations

May 23, 2024

Reviewing suggestions to building out full investigations in a single click

With Suggested Investigations, ORC managers can work faster, gauge the ROI and impact of an investigation, prioritize which crime networks to focus on, and drive better outcomes at scale.

Track key activities done in an Investigation
Investigations

April 1, 2024

Track key activities done in an Investigation

Allows collaborators to track key activities taken by users across an investigation, with an activity log of changes made.

Reports on-demand
Insights

January 1, 2024

Reports on-demand

Report downloads enables you to download all your data relating to Auror events and investigations over customizable time periods instantly.

Alerts & Notifications

Auror Subject Recognition

Detect and alert teams to known high-risk persons of interest before the offend with our facial recognition integration.

Auror Subject Recognition
Investigate: Let Police add events to investigations
Investigations

May 17, 2022

Investigate: Let Police add events to investigations

Ability for Police to add events to investigations

Mobile app: Choose what notifications to receive on the mobile app
Alerts & Notifications

May 11, 2022

Mobile app: Choose what notifications to receive on the mobile app

The Auror mobile app currently sends notifications when an event has happened in an area you in the last 30 minutes. In future you would be able to choose which of your notifications you'd want to receive via mobile push, and which you want in-app or email notifications for.

Investigate: Automatically include product data in financial outcomes
Investigations

December 31, 2021

Investigate: Automatically include product data in financial outcomes

Adding the ability to automatically include the cost associated with products lost and benefits where products have been recovered (from events in the investigation).

Investigate: Identify a person as a member of staff
Investigations

December 29, 2021

Investigate: Identify a person as a member of staff

Indicate that an event involves a member of staff.

Internals: HR system integration
Incident Reporting

December 24, 2021

Internals: HR system integration

Access data from your organization's staff directory to autocomplete relevant details for internal events when the person involved in an event is an employee.

Investigate: Track & manage investigation financials and return on investment
Investigations

December 18, 2021

Investigate: Track & manage investigation financials and return on investment

Track and manage financials and return on investment (ROI) on an investigation.

Better handle products that have a price per kg/l
Incident Reporting

November 17, 2021

Better handle products that have a price per kg/l

Better handle products that have a price per kg/l to show the sub-total on Generated Statements.

Investigate: Insights on investigation statuses
Investigations

September 22, 2021

Investigate: Insights on investigation statuses

See insights on the status of investigations.

Rocketboots LPR integration
Alerts & Notifications

September 15, 2021

Rocketboots LPR integration

Auror now integrates with Rocketboots' Beehive LPR (License Plate Recognition) to send instant Vehicle of Interest (VOI) alerts through Auror and help with theft reduction.

Investigate: Analytics dashboard for investigations
Insights

September 8, 2021

Investigate: Analytics dashboard for investigations

See analytics on how investigations are working for your organisation.

Scan training receipts to add products to an event report
Incident Reporting

September 1, 2021

Scan training receipts to add products to an event report

Adding the ability to quickly add multiple products to an event report from a training receipt.

Investigate: configurable investigation types
Investigations

August 26, 2021

Investigate: configurable investigation types

Organizations can now choose what investigation types are relevant for their organization.

Investigate: upload evidence straight to an Investigation's evidence locker
Investigations

August 18, 2021

Investigate: upload evidence straight to an Investigation's evidence locker

Upload evidence straight to the Investigation evidence locker.

Report accidents on site
Incident Reporting

August 11, 2021

Report accidents on site

Report on an event that happens unexpectedly and unintentionally, typically resulting in damage or an injury.

Automatic video retrieval
Investigations

August 4, 2021

Automatic video retrieval

ANPR retailers spend a significant amount of time processing Police CCTV requests. Auror now automatically retrieves footage from ANPR sites at the push of a button.

Investigate: add multiple events to an investigation for a person
Investigations

July 28, 2021

Investigate: add multiple events to an investigation for a person

If a person is being investigated, be able to pull many (or all) of their events into an investigation as quickly and easily as possible.

The Intel Blog

Related intel

Real-world perspectives on retail crime, shaped by the people who deal with it every day.

Explore the blog
Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

August 26, 2025

Auror and The Zellman Group Partner to Revolutionize Organized Retail Crime Prevention and Recovery

The Zellman Group (TZG), a premier Loss Prevention and Asset Protection Solutions provider, and Auror, the global leader in Retail Crime Intelligence, today announced a strategic integration enabling users to effortlessly transfer case details — such as case amounts, subject information, issue type, and custom fields — into Zellman's portal with a single click.

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

July 21, 2025

Inside NRF Protect 2025: Why US retailers are abandoning asset protection tech in favor of AI-powered prevention

Working together to stop retail crime: the Axon/Auror integration

April 15, 2024

Working together to stop retail crime: the Axon/Auror integration

Axon and Auror recently announced a new product integration to address retail crime and violence. Discover the details of this partnership in this post by Auror CEO, Phil Thomson.

Starting your Retail Crime Intelligence journey with Auror

August 17, 2023

Starting your Retail Crime Intelligence journey with Auror

Discover what it's really like to get started with Auror as we break down our onboarding journey and explain how we provide unparalleled speed and support.