Retail loss prevention software built to stop crime, not just record it
Auror is the Retail Crime Intelligence platform that connects your stores, teams, and law enforcement partners in one network to identify, investigate, and prevent retail crime. Most retail loss prevention software documents what already happened. Auror is built to stop and prevent harm, for good.
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Your loss prevention systems were built for a different era
Retail crime is more organized and harmful than ever. Globally, Auror data shows more than one in four retail incidents involves a repeat offender. That same cohort is significantly more likely to exhibit threatening or violent behavior: repeat offenders are up to 5X more likely to be physically abusive than non-repeat offenders. And the concentration of harm is disproportionate, with the top 10% of offenders responsible for approximately 60% of stolen value across the Auror Network.
retail incidents involves a repeat offender
more likely to be physically abusive than non-repeat
of offenders are responsible for 60% of stolen value
Repeat offenders move freely between stores, retailers, and jurisdictions. More than one in four repeat offenders target multiple locations, and the same individuals regularly appear across different retailers.
Traditional case management wasn’t built to share intelligence across your store network, connect repeat offenders, or give law enforcement the structured evidence they need to act. So teams spend too much of their time on administration, not prevention. Before using Auror, the LP team at Kansas City grocer Cosentino’s Food Stores spent more than two hours building each incident report. At another major retailer in the United States, teams were saving 60 minutes per report after implementing Auror.
And while teams are spending all their time on admin, the 10% of offenders responsible for 60% of stolen value keep operating with impunity.
One retail loss prevention platform. From reporting to resolution.
Auror provides a single, unified platform designed to move your organization from hindsight to foresight. Every team member, from frontline store teams to C-suite executives, gets the real-time intelligence and collaborative tools needed to protect your people, your profits, and your brand. This is not another loss prevention system of record. It is a Retail Crime Intelligence platform built around outcomes.
Step 1
Capture every incident as structured intelligence
When retail incident reporting is fast and intuitive, teams do more of it.
Auror gives frontline teams a mobile-first experience that makes capturing incidents straightforward, with structured fields that ensure every report is useful and accurate from the moment it is submitted. Auror’s integrations with CCTV, body-worn cameras, and POS exceptions mean the evidence is already consolidated by the time an investigator needs it. The result is an intelligence layer that gets richer with every report.
Step 2
See the retail crime patterns others miss
AI-powered pattern recognition linking people, vehicles, and behaviors across stores, with human-in-the-loop verification for all key decisions.
This enables retailers to detect suspicious activity, spot patterns of theft, and gain insights that help improve store safety, mitigate loss, and improve operational efficiency.
Step 3
Collaborate across orgs and stores to stop crime
When the evidence is structured and the offending picture is complete, law enforcement can act.
Cases are packaged securely and shared directly with police through the platform. No emails, no phone tag, no store visits. When law enforcement sees the full offending history across multiple stores and retailers, rather than a single incident, what looked like a minor theft becomes a police-ready case. Retailers can also collaborate with each other, combining intelligence across brands to expose organized crime networks no single retailer could see alone.
Step 4
Benefit from a network no retailer could build alone
Every report strengthens the intelligence for everyone in the network.
With over a decade of accumulated intelligence across 85,000 stores and 3,500+ law enforcement agencies, patterns that would take one retailer years to build internally are visible from day one. The network compounds as every new retailer, every new event, every resolved case makes the intelligence stronger for every partner in it.
What makes Auror different from traditional retail loss prevention systems
An unrivaled network, not just a tool
Most retail loss prevention companies give you software. Auror gives you a network, powered by Retail Crime Intelligence. When you join The Auror Network, you inherit over a decade of accumulated intelligence across 85,000 stores and 3,500+ law enforcement agencies. Every new partner, every new incident, every resolved case makes that intelligence stronger for everyone in it. No competitor can replicate this network.
A platform that works with what you already have
With a robust API and 40+ solution partners, Auror integrates seamlessly into your existing retail security technology, including video management systems, exception-based reporting, POS, body-worn cameras, and access control. Your existing investments get smarter when they feed into the Auror intelligence layer.
A partnership built for the long-term
Our commitment to your success does not end at implementation. From onboarding to ongoing support, Auror works alongside your team to ensure frontline engagement, program compliance, and measurable outcomes over time. Many of our longest-standing partners say Auror is non-negotiable because the value compounds over time. That is why Auror retains an industry-leading NPS score of 70+.
for retailers
Auror Core
The foundation of our platform. Designed to transform frontline reporting into structured intelligence while surfacing and securely collaborating on investigations that drive outcomes.
With frictionless reporting and AI‑assisted intelligence, five Core modules enable teams to start strong and scale over time.
for retailers
Risk Detection
Detect known threats before harm happens. Risk Detection extends the platform from insight to prevention, helping you responsibly identify high-risk offenders and vehicles as they approach your stores.
Your all-powerful Auror Core add-on, two Risk Detection modules offer more ways to identify offenders and stay ahead.
A retail loss prevention platform built for every loss prevention role
Retail loss prevention is a team effort. Stopping it takes everyone from the VP setting strategy, to the investigator building cases, to the store manager responding to an alert. Auror is purpose-built to deliver value for every role.
VP of AP/LP
Retail crime is a financial and safety issue, not just a store operations problem. Auror gives LP VPs enterprise-wide visibility into which stores are most affected, which offenders are driving the most harm, and where your prevention efforts are delivering the greatest return. When prolific offenders are identified and removed, shrink drops and stores get safer. That outcome is measurable, reportable, and directly connected to the targets your business holds you accountable for.
Head of LP
Your program is only as strong as the intelligence flowing into it, and that intelligence is only as good as the reporting behind it. Auror is built for frontline teams who are busy and time-pressed. It is mobile-first, intuitive, and fast enough that capturing an incident doesn't feel like more work than the incident itself. When reporting rates go up and evidence quality improves, your investigations get stronger, your law enforcement relationships get more productive, and your program delivers results you can point to. Most partners consistently report meaningful improvements in reporting rates and evidence quality early in deployment.
ORC investigator
Auror connects incidents across your stores, surfacing potential connections between people, vehicles, and behaviors for your review and verification. The repeat offenders and organized networks behind the majority of harm become visible across your entire store network. Cases that would previously have taken weeks to build reach a point where they are ready to share with law enforcement significantly faster, with evidence already structured and packaged inside the platform. No emails, no phone tag, no evidence lost in transit.
Field LP manager and store team
Receive real-time alerts when known persons of interest are detected, along with the full intelligence picture: prior incidents, known behaviors, associated people, and risk indicators. That context is what gives your team the actionable insights to respond to incidents safely and proportionately.
Every incident your team captures feeds back into the intelligence layer, strengthening the picture for your investigators and for every other retailer in the network working to stop the same offenders.
Trusted by
the world’s leading retailers and law enforcement
in loss prevented
more reported events
team members feel safer
The network effect
The only retail loss prevention solution backed by an entire network
Here is what separates Auror from retail loss prevention systems on the market: The Auror Network.
From day one, you are connected to 85,000+ retail stores and 3,500+ law enforcement agencies, the largest intelligence network of its kind where you are never starting from scratch.
You inherit a decade of accumulated intelligence the moment you join. Every new retailer, every new incident, every resolved case makes the intelligence stronger for everyone in the network.
