For Good

We want to create a safe society and reduce the anonymity of offenders and crime groups. We believe that providing the right information to the right people at the right time will help to reduce crime, keep staff and customers safe, and have an overall positive impact in our communities.

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Auror helps our customers use data for good

Our team has a passion for building a world-class crime intelligence platform that people love to use. Every day, Auror works with some of the largest police agencies and retailers in the world to help prevent and solve crime in our communities. Being part of the Auror community is a commitment to use data for good.

Users respect each other, data subjects, and the sensitivity of personal information.

We’re transparent and tell people what personal information we process, how it is used (and not used), and how to access and correct information.

The Platform protects businesses and the community, but not at the expense of individual privacy.

Safety first

Members of the Auror community always put people and their safety first - in person and online.

Be respectful

Use respectful language, avoiding personal judgements or derogatory terms.

Be thoughtful

Ensure that we protect the personal information held on our Platform, and only provide access to those that need it.

Be responsible

Community members are responsible for not sharing information on other forums or channels outside of the platform.

Adhere to guidelines

The platform is used according to the Auror community guidelines and strict guidelines from their own organisation.

Guiding privacy principles

Our business, products, and services are designed to meet a set of universal guiding privacy principles that underpin privacy laws the world over. Adherence to these principles is important to our company, our customers, and their data subjects.

Use data for good
Ensure that we have a set clear purpose and use limitations for the platform. Protect against function creep and maintain public trust. Ensure that we only process Platform Subject Data in the ways the customer instructs us to.

Be transparent
Ensure that we are as open as possible with the public about the collection and use of personal information. Help customers embrace the privacy rights of their data subjects and consider the people behind the data.

Stay secure
Ensure that we protect the personal information held on our Platform, and only provide access to those that need it.

Data minimisation
Ensure that the platform limits the personal information customers can upload and retain to that which is necessary for the Platform's purposes.

Keeping your information safe

Auror is a Software as a Service (‘SaaS’) platform, accessed via a secure web portal. Auror processes personal data uploaded to the Platform on behalf of the customer and does not sell, license, or share customer data, to any other third-party, without the customer’s permission. For this reason, Auror is regarded as the data processor and the customer owns the data (data controller).This does mean that customers must ensure that they have a lawful basis to collect and process personal data relating to criminal events and offences, and that their use of the platform complies with any local laws.  Retailers already collect this information through their CCTV systems and existing incident reporting processes. However, the collection, storage, and use of this information is often poorly undertaken and without proper storage, security, or use of it. We often see social media platforms and messaging services, such as Whatsapp and Facebook, used by stores to share information and images between them. Auror provides a safe and secure way of managing this information across your organisation with enterprise control of your data.

Community Guidelines

The Auror Community Guidelines help us all ensure that everyone is using the platform ‘For Good’ and being part of the Auror community is a commitment to this.

By following these guidelines, you will help protect and reduce any reputational risks for you, your company, and your community.

Safety first

Members of the Auror community always put people and their safety first - in person and online.

Be respectful

Use respectful language, avoiding personal judgements or derogatory terms.

Be thoughtful

Be thoughtful about the information captured and accessed about others - information is factual, not opinion or bias.

Be responsible

Community members are responsible for not sharing information on other forums or channels outside of the platform.

For Good Stories

Frequently asked questions

Why was Auror started?

Auror was founded after realising that $100B+ was lost every year by retailers but there was no effective technology being used to report, solve, or prevent crime. Retailers are now empowered with the intelligence and tools to stop crime, for good.

How do you use data?

Auror is a data processor on behalf of our customers to store, process, and manage data, including personal information, in a safe and secure way.

We also prevent processing that isn’t respectful. The Platform does not facilitate racial profiling, on-selling of personal information to third parties, automated decision-making about people and sharing information about minors outside of organizations.

How do you work with law enforcement?

Auror allows customers to invite law enforcement into the Platform and to securely share information on crime events with registered law enforcement users. This helps police save time collecting evidence, connect criminal activity to prolific offenders, and to help keep communities safe. Through Auror, law enforcement can now receive quality incident reports direct from retailers with key supporting evidence attached such as video files, witness statements, and trespass notices. Law enforcement agencies can also identify, collate and link case files in minutes to receive an aggregate view of the offender.

How do you work on positive community outcomes?

Members of the Auror community always put people and their safety first - in person and online. Our Platform empowers retail store teams with real-time intel to prevent offenders before they offend. As one customer puts it  “Now there is something that we can do about crime and help keep our store teams safe.

We’re here to answer all your privacy, security, and for good questions

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