Traditionally, investigation and prosecution is a time-consuming and costly exercise for both retailers and police. Here’s how 20 Auckland retailers helped Takapuna Police prioritise a repeat subject and crack a $16,000 case.

The Situation

- An unknown subject with a history of dishonesty crime and drug use has been highly active across 20 Auckland stores (spanning three police districts). 

- Stealing high value items, working with multiple accomplices, and using 13 different vehicles, this person successfully evaded police and retail loss prevention teams for over six months. 

- Without a confirmed ID, there was little local police could do, and the subject's files continued to grow.

- Initially, police only had three active files for this person. After checking Auror, local investigators were able to connect another 27 incidents to this file and increased its priority.

Loss Prevention

The Turning Point

During a routine roadside check, police pulled over the subject while driving a vehicle listed on the Auror crime intelligence platform. The officer was able to check their Auror profile, view CCTV footage and confirm the subject's identity.


Due to the volume and recidivist nature of the subject, the investigations team was able to escalate this case to the district leadership team and is working towards a quick intervention.

Law enforcement workflow

Thanks to the great evidence supplied by the retailers, Police will be seeking reparations on behalf of the stores involved.

Takapuna Police shares the top 3 tips to get better cut through on cases

1. Provide the best CCTV footage you can, as quickly as you can (you can do this easily by uploading this to the evidence locker). With easy access to CCTV footage, police can action your intel and prevent that subject from creating more harm in your community. 

2. Report incidents that clearly state who witnessed this event. Accurately recording who witnessed each aspect of the incident will prevent confusion and reduce significant delays in investigation and prosecution.

“Prosecutions are really time consuming for police, retailers and the justice system. By quickly reporting quality intel, one officer was able to build this case as opposed to 30 officers working on one case each. The cumulative approach to building this case was a game changer.” - Takapuna Police Investigator

3. Do what you can to connect the dots and highlight any patterns in offending or repeat subjects. By building a 30 incident case (as in this example) police were able to immediately prioritise this case and prevent this person from offending further.

Simplified case management and investigations

“We’re seeing ownership from the store teams really changing the investigations game." - Takapuna Police Investigator

Have you had some great outcomes in your community? Share them with us at

July 10, 2019
Auror Insights

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