Insights

The reality of today’s retail environment means there is not a single retailer these days that does not have a problem with Organized Retail Crime (ORC). This makes it more important than ever for Asset Protection/Loss Prevention (AP/LP) teams to find the right solution for the job.

Ensuring associate and guest safety during the pandemic has been a huge challenge for the industry, and as usual, retail professionals have risen to meet it.

2021 was a big year of wins for Auror customers, who reported a record 100,000 events per month in the platform, helping to prevent more loss and harm than ever before.

The challenges retailers and communities have faced when it comes to crime has grown in scale and complexity over the past two years. Many customers from across the world have asked us about the impacts that COVID-19 has had on the AP/LP retail industry, and how they’re dealing with new crime threats as markets begin to open more fully.

Building the capability to deal with and solve ORC incidents at Ulta Beauty.

Conflict comes with the territory of retail and loss prevention, but it doesn’t need to escalate into something serious if you know how to handle the situation well.

Despite a large drop in serious workplace injuries across most industries in Australasia since 2007, retailers are yet to see the same level of decline. With retail crime increasing consistently over the past 2 years, and subsequent aggression and threatening behaviours reaching unprecedented levels, we take a look at the impacts and lessons for retailers.

How much of our shrinkage number is due to theft? If you’ve been asked this question once, you’ve been asked it a thousand times. How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? Read here to find out how to move unknown to known shrink.

As the major conferences began to postpone, reschedule, and cancel due to covid-19, we saw the opportunity to create something different, to democratize the conference experience so anyone in AP/LP could participate for free, to learn and network, from anywhere in the world.

The GFC and post-GFC period may provide the best blueprint as we look ahead to the impact of COVID-19 on the retail sector.

As we all know, prior to the COVID-19 pandemic the loss prevention (LP) industry was already in a dramatic shift due to the decriminalization of retail theft.

We chatted to Nathan Breed from Briscoes Group about how he built a prevention first culture across the group, how it continues to drive his losses down and how you can employ the same strategies in your store.

Here’s how 20 Auckland retailers helped Takapuna police crack a $16,000 case in record time (and what you can do to get better outcomes from your incidents).

Anyone who works in loss prevention, knows that the majority of losses from theft aren’t a result of kids stealing candy bars, rather the result of organized retail crime (ORC) syndicates stealing specific goods to sell on the black market for profit.

A recent report examining retail shrink rates around the globe has offered new insights on theft and shrink-related issues in 14 countries. We've summarised the key takeaways for you here.

See how a major retailer and Victoria Police recently worked together to break up a multimillion-dollar international theft ring targeting vitamins and infant formula.

Find out how Victoria Police are investing in technology to transform their service delivery to keep the community safe.

See how data and intel can help identify organised retail crime in this month's column from our data geek, Lucas Chan Andreassend.

Discover the secret superpower of the Auror platform: the data network effect. Listen along in our first-ever podcast!

Privacy expert Gavin Smith examines the legal framework around privacy and sharing information between retailers for the purposes of crime prevention.