Best Practice

Two of Australia’s largest retailers are breathing a sigh of relief as one of their most prolific and aggressive shoplifters has been arrested

Building the capability to deal with and solve ORC incidents at Ulta Beauty.

Lessons from Four Star US Army General Stanly McChrystal (ret.) on collaborating to win the war on fuel loss.

Despite a large drop in serious workplace injuries across most industries in Australasia since 2007, retailers are yet to see the same level of decline. With retail crime increasing consistently over the past 2 years, and subsequent aggression and threatening behaviours reaching unprecedented levels, we take a look at the impacts and lessons for retailers.

We believe making effective technology investments is one of the most critical things for AP/LP leaders to get right to outperform when it comes to shrink results in the years to come.

How much of our shrinkage number is due to theft? If you’ve been asked this question once, you’ve been asked it a thousand times. How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? Read here to find out how to move unknown to known shrink.

The GFC and post-GFC period may provide the best blueprint as we look ahead to the impact of COVID-19 on the retail sector.

Learn how General Stanley McChrystal turned the tide of the war on terror in Iraq and Afghanistan by empowering his teams with intelligence, and how AP/LP teams across the world can benefit from his approach.

The difference between the post-global financial crisis (GFC) economy and the post-Covid-19 economy will be significant, and for retailers and their Loss Prevention (LP) functions to survive and more importantly win in the new economy, a change in approach is needed.

We chatted to Miles Mangos, Store Manager at New World Halswell about how they worked with the Police Eagle helicopter team to stop a repeat offender on a two-month crime spree. This is a great example of how retail crime intelligence can empower your store teams to prevent serious crime!

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future.

See how this retailer used a novel initiative to address stores not reporting crime.

Publishing a Me-Manual: What we've learnt from an experiement in over-sharing.

Sergeant Matt Murray from Waitemata District Police is back, this time answering questions about the value of collaboration and the results it creates.

Discover the secret superpower of the Auror platform: the data network effect. Listen along in our first-ever podcast!